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Zalando

Online fashion retail marketplace and logistics

Head of Product Marketing - SaaS

Product MarketingConfirmed live in the last 24 hours
Full-time

About the Job

Requirements

  • Proven track record in product marketing within a multi-product B2B SaaS or B2B platform business.
  • Demonstrated ownership of positioning and end-to-end go-to-market strategies, rather than only executing campaigns within another person's plan.
  • Hands-on experience building a Product Marketing function from scratch, or the ability to establish frameworks, playbooks, and processes independently.
  • Exceptional storytelling and messaging capabilities to align cross-functional teams around a unified platform narrative.
  • Ability to guide teams and functions through structural evolution and translate strategic mandates into new ways of working across a broader organization.
  • Ability to quickly master complex platform architectures and fashion technology dynamics, operating with immediate commercial authority.
  • Accountability for business impact, including message clarity, market reach, and launch discipline, rather than activity-based metrics.
  • Proactive, hands-on approach to driving team progress, identifying opportunities, and executing pragmatically, supported by genuine passion for fashion technology and platform ecosystems.

Responsibilities

  • Define the Product Marketing strategy and position the platform, rather than individual features, as the primary driver of customer growth across new customer acquisition and existing customer expansion; lead this shift across the wider Marketing team.
  • Architect, lead, and execute end-to-end go-to-market strategy across the platform portfolio, coordinating Product, Sales, Customer Success, and Marketing around one plan, timeline, and story.
  • Shape positioning and narrative so customers, Sales, and Customer Success can confidently communicate the multi-capability platform.
  • Connect market intelligence, competitive realities, and customer signals directly to Product's roadmap.
  • Build the Product Marketing function and team from scratch, design how launches are sized, resourced, and delivered, and create an operating playbook for the team.

About the Company

Zalando

Online fashion retail marketplace and logistics

Zalando operates as a European online marketplace for fashion and lifestyle items, selling clothing, shoes, and accessories directly to consumers and earning commissions from third-party sellers (plus Zalando Plus). Shoppers use its website or app to browse brands, and Zalando handles order processing and logistics, offering free delivery and free returns along with personalized recommendations and optional faster shipping for Plus members. It differentiates itself by combining direct sales with a large marketplace across 25 European markets, delivering a wide product range with strong logistics and a seamless shopping experience. Its goal is to remain a leading European online fashion retailer by connecting customers with many brands and improving convenience and services through technology and premium options.

Company size
10,001+
Company stage
IPO
Headquarters
Berlin, Germany
Founded
2008

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