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Landal

Holiday resorts operator offering nature-focused breaks

Bijbaan Allround Front Office Intern - Retail

Checkout & Customer ServiceUpdated on Nov 12
InternshipNetherlandsIn-person

About the Job

Requirements

  • Good command of Dutch. Experience with English and/or German is an advantage, not required.
  • Experience with automated systems.
  • Flexible availability, including weekends and holiday periods.
  • Must be enrolled at an educational institution to be eligible.

Responsibilities

  • Perform administrative duties at reception and process reservations.
  • Provide guests with information, in person and digitally, about park facilities, services, and local attractions.
  • Manage the digital check-in system and support guests with technical questions or problems.
  • Restock shop products, check shelves and display cases, and implement price changes.
  • Handle checkout duties and actively use the team communication logbook.
  • Process orders and unpack deliveries in the outlet.
  • Handle complaints professionally and involve management in difficult situations.
  • Maintain a clean, safe, and orderly work environment and follow instructions and procedures carefully.

Desired Qualifications

  • Experience in a similar role is preferred but not required.
  • A Social Hygiene certificate is preferred, or willingness to obtain one.
  • English and/or German language ability is an advantage.

About the Company

Landal

Holiday resorts operator offering nature-focused breaks

Landal operates a large network of nature-based holiday parks in Europe, offering over 300 resorts and 30,000 accommodations. It focuses on delivering holiday experiences surrounded by nature where people can relax, connect, and create memories. The product works by providing various vacation options (from cabins to cottages) within a cohesive network of parks, aiming to ensure consistent quality and a welcoming atmosphere across all locations. What sets Landal apart from competitors is its strong purpose and unified brand approach after combining Landal GreenParks with Roompot, emphasizing a clear mission to help guests find their “Happy Place” and to foster sustainable, nature-filled getaways. Its goal is to become Europe’s leader in holidays in nature while continuously growing and transforming the business, keeping nature at the heart of every guest experience.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Leidschendam, Netherlands
Founded
1954

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