Sonic

Diversified automotive retail and service provider

PALS Specialist - Parts and Labor Sales

Service Advising & EstimatingConfirmed live in the last 24 hours

Full-timeConyers, GA, USANo salary listedIn-person

About the Job

Requirements

Two years of experience in a dealership position.
General knowledge of vehicle mechanical operations.
Customer service skills.
A strong work ethic and ability to thrive in a fast-paced environment.
Active listening and strong communication skills.
Ability to follow directions and willingness to learn.
Respect for teammates and a positive outlook.

Responsibilities

Schedule service appointments and obtain customer and vehicle data before arrival.
Greet customers in a timely and friendly manner.
Work directly with walk-in and telephone customers to determine and supply parts and accessories.
Inform customers about sales, specials, and new merchandise.
Provide a complete and accurate written cost estimate for labor and parts.
Check repair progress throughout the day and contact customers about changes to estimated time and cost requirements.
Obtain proper authorization before performing repairs.

Job Description

We are looking for an experienced PALS Specialist (Parts and Labor Sales) for our fast paced Falcons Fury Harley-Davidson Location!!

Responsibilities:

Schedule service appointments and obtain customer and vehicle data prior to arrival
Greet customers in a timely and friendly manner
Work directly with walk-in and telephone customers to help determine and supply them with parts and accessories.
Point out any sales, specials, or new merchandise to customers.
Provide a complete and accurate written cost estimate for labor and parts
Check progress of repairs throughout the day and contact customers regarding any changes in the estimated time and cost requirements
Receive proper authorization before any repairs are performed

Requirements:

Two years experience in dealership position

General knowledge of vehicle mechanical operations
Great customer service skills
Strong work ethic and thrive in a fast-paced environment
Active-listening and strong communication skills
Ability to follow directions and willingness to learn
Respect for teammates and a positive outlook

Perks & Benefits:

Medical, Dental & Vision Insurance
401(k) with Company Match
Paid Time Off, Increases with Tenure
Closed on Thanksgiving & Christmas
Employee Pricing on Vehicles, Parts & Service
Free & Discounted Gym Memberships
Travel Discounts on Hotels, Flights & Rentals
OEM Certification & Paid Manufacturer Training Opportunities
Career Growth within a Fortune 500 Company

Qualifications

Additional Information

All your information will be kept confidential according to EEO guidelines.

About the Company

Sonic

Diversified automotive retail and service provider

Sonic Automotive operates as a large, diversified automotive retail and service company in the United States, selling vehicles and providing automotive services, parts, and powersports products. It supports the full customer journey—from discovery to purchase to ongoing maintenance—using technology platforms and trained teammates to streamline buying, service scheduling, financing, and parts operations. The company differentiates itself through scale, a broad mix of brands, a wide store network, and ongoing tech-driven improvements that enhance guest experiences across many locations. Its goal is to become the most valuable diversified automotive retail and service brand in America, delivering ownership dreams and happiness to guests and teammates through expanding platforms, programs, and people.

Company size: 1,001-5,000
Company stage: IPO
Headquarters: Charlotte, NC
Founded: 1997

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