H-E-B

Texas-based supermarket chain with private ownership

Central Market Bakery Production Manager

Retail Store ManagementConfirmed live in the last 24 hours

Full-timeHouston, TX, USANo salary listedIn-person

About the Job

Requirements

Proven experience in bakery production.
Experience managing teams of bakers and training new bakers to achieve proficiency.
Experience planning production and meeting sanitation standards.
Ability to troubleshoot recipe and product issues.
Knowledge of pastry components and manufacturing, including buttercream and icings, cooked creams and curds, pâte à choux, sponge cakes, and cheesecakes.
Experience working with rack ovens, kettles, and 80- to 140-quart mixers.
Knowledge of European-style bread baking using complex preferments such as levain, sponge, and poolish.
Experience working with deck ovens, rack ovens, bread dividers, and bread divider-rounders.
Ability to work flexible shifts.
Graduation from a baking or pastry school.
Ability to perform the physical demands of the role, including standing and walking frequently, reaching and handling items, and lifting up to 50 pounds or managing items over 70 pounds safely by breaking them down or seeking assistance.
Ability to work in a fast-paced retail environment and serve customers attentively.

Responsibilities

Direct, coordinate, and evaluate the Bakery department while delivering excellent customer service.
Make or effectively recommend employment-related and business decisions, including department strategies, hiring, promotion, discipline, suspension, discharge, rewards, and resolution of Partner-related matters.
Conduct interviews and performance reviews, provide Partner feedback, train and develop Partners, and write department schedules.
Lead the team to provide high-level customer service throughout the department.
Ensure production schedules and quantities meet forecasts.
Ensure products meet quality and presentation standards and remain in stock.
Maintain product knowledge.
Support the Bakery Manager with daily duties and weekly forecasting and production planning for product assortment.
Manage product waste effectively.
Support monitoring product assortment, shrink, labor, and wrap expenses to meet budget goals.
Support product ordering and inventory controls with the order writer.
Plan with the Bakery Manager to meet weekly and long-term budget goals.
Sell products for promotional and special events throughout the store.
Merchandise the department to maximize sales through product abundance, presentation, signage, art displays, and promotion of services and products.
Maintain relationships with multiple vendors.
Ensure government and company requirements for product freshness, safety, refrigeration, and sanitation are met.
Oversee cooler organization and rotation.
Work with the Food Safety leader to conduct regular ORT and self-assessments and meet other food safety requirements.

Desired Qualifications

Tortilla production experience is preferred.

Responsibilities

Job Summary: As a CM Bakery Production Manager, responsible for the overall direction, coordination, and evaluation of the
Bakery department, and get to know our Customers, and treat them to excellent service. Supervises a team of Partners.

Key Responsibilities & Essential Functions:

Management
- Majority of the time spent using independent judgment in making employment-related and business decisions, or effectively recommend such decisions including but not limited to product and department related strategies, hiring, promoting, disciplining, suspending, discharging, rewarding or otherwise engaging in resolving Partner-related matters
- Responsible for interviews, performance reviews and Partner feedback, and training and developing Partners as well as writing department schedules
- Provides superior customer service and develops and leads a team to provide customer service at the highest level in all areas
Production
- Ensures production schedule and quantities are made to meet forecast
- Ensures product delivered to customers is of optimum quality and presentation and in-stock conditions are maintained
- Maintains a high degree of product knowledge
- Supports Bakery Manager with daily duties, as needed and with weekly duties such as conducting weekly forecasting and production planning for product assortment
- Effectively manages product waste
Sales
- Supports Bakery Manager with monitoring product assortment, shrink, labor, and wrap expenses to meet budget goals
- Supports product ordering and inventory controls with order writer
- Ensures appropriate planning with Bakery Manager to meet weekly and long-term budget goals
- Accountable for selling products for promotional and special events throughout the store
- Accountable for merchandising department to maximize sales, ensuring appropriate abundance and effective presentation through signage and art display and effective promotion of services and products
- Maintains multiple vendor relationships
Food Safety/Sanitation
- Ensures that all government and company regulations and standards for product freshness, safety, refrigeration and sanitation are met
- Oversees the organization and rotation of coolers
- Works with Food Safety leader to conduct regular ORT, self-assessments, and meet other Food Safety requirements

The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations.

Qualifications & Key Requirements:

Work Experience:

Tortilla production experience is preferred -
Proven experience in Bakery production -
Experience managing teams of at least bakers and experience training new bakers to achieve proficiency -
Experience in planning production and sanitation standards -

Knowledge/Skills/Abilities:

Ability to troubleshoot recipe/product issues -
Pastry: Knowledge in all basics components manufacturing (Buttercream/Icings, cooked Creams and curds, Pate a choux, Sponge and Cheesecakes. Experience working with rack ovens, kettle, 80 to 140qt Mixers -
Bakery/Bread: Knowledge European style baking using complex preferment (Levain, Sponge/Poolish). Experience working with Deck ovens, rack ovens, bread divider, bread divider rounder -
Must be able to work flexible shifts -

Education:

Graduation from a Baking/Pastry school is -

Licenses/Certifications:

Physical Demands & Working Conditions:

Function in a fast-paced, retail environment, in detailed and precise tasks
Work with Customers, staying attentive to their needs
Occasionally reaches at overhead, reaches at shoulder, reaches at knee, reaches at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, arm push/pull, pinch, utilize fine motor skills
Frequently stand, walk
Constantly reaches at waist, grasp
Must be able to demonstrate the ability to lift up to 50 lbs
Must be able to demonstrate the ability to manage in excess of 70 lbs. It is the responsibility of the individual partner to never lift beyond his/her own safe lifting limit. If the partner feels that an item is too heavy to lift, push/pull, and/or carry, the partner must: (1) break the box down into lighter/smaller, more manageable components, which he/she is comfortable with safely handling; (2) ask for assistance from another partner; or (3) ask for assistance from a manager.
While performing the duties of this job, the employee is: Occasionally exposed to hot, cold, loud noises and wet conditions.
*While there may be exceptions, the measurements noted are generally defined as: (Occasional: 0-2.5 Hours, Frequently: 2.5-5.5 Hours, Constantly: 5.5+. Based on an 8-hour workday)

The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Last revised: 02/01/2025

About the Company

H-E-B

Texas-based supermarket chain with private ownership

H-E-B is a Texas-based grocery retailer with multiple store formats, including upscale Central Market, budget-friendly Joe V's Smart Shop, and Hispanic-focused Mi Tienda. It runs more than 435 stores in Texas and Mexico and employs over 154,000 people. Its product offering is everyday groceries and associated services, supported by a growing digital and delivery capability (notably via the Favor Delivery acquisition). The company emphasizes long-term, family-owned thinking rather than short-term market pressures, differentiating itself through strong regional identity, a diverse store format strategy, and a focus on customer loyalty. Its goals are to expand its store footprint in Texas and Mexico while enhancing digital and delivery services to better serve local communities.

Company size: 10,001+
Company stage: Not listed
Total funding: Not listed
Headquarters: San Antonio, TX
Founded: 1905

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