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Phoenix Senior Living

Senior housing operator with memory care

Executive Director

Full-TimeUpdated on 10/23/2026
No salary listed
Expert
Bachelor's
Covington, LA, USA
In Person
Business & Strategy

About the job

Requirements
  • A Bachelor's degree in Business Administration, Human Resources Administration, Gerontology, or another course of study related to service to the elderly is preferred.
  • Two to five years of prior General Manager or Administrator experience is preferred, or five to ten years of Senior Living, Hospitality, or Skilled Nursing experience, including five years at the management level.
  • A valid driver's license is required.
  • A valid license to operate an assisted living facility is required if mandated by the state where the community is located.
  • The role requires the ability to meet the stated physical demands, including periods of standing, walking, sitting, and driving; lifting, carrying, and assisting with specified weights; repetitive hand use; and occasional bending, squatting, kneeling, climbing, and reaching.
Responsibilities
  • Execute hands-on operations at the community level, including responsibility for profit and loss, financial performance, employee leadership, and resident and family satisfaction.
  • Manage the community in accordance with company policies, procedures, and guidelines, and maintain knowledge of state and federal regulations, guidelines, and reporting relevant to daily operations.
  • Own the sales and marketing process to maximize revenue and market position.
  • Adhere to and enforce Occupational Safety and Health Administration regulations and safety procedures, including the use of personal protective equipment, fire extinguishers, safety data sheets, and lockout/tagout procedures.
  • Review incident reports and ensure corrective actions are implemented promptly.
  • Maintain compliance with laws and regulations governing assisted living facilities, secure and post the community license as required, maintain compliance with fire drills and disaster plans, and investigate, monitor, and review work-related injuries.
  • Review and interpret monthly financial reports, explain budget variances to management, and share results with department heads.
  • Counsel individual managers on department budget variances as needed and educate department heads to meet budget guidelines.
  • Submit the proposed annual budget to management and the partnership, and ensure department heads meet budget guidelines.
  • Maximize opportunities to generate revenue and ancillary revenue, research revenue opportunities, and take actions to keep operations within the established budget.
  • Oversee payroll administration and accounts payable processing, and ensure accounts receivable are collected on time.
  • Demonstrate effective time management and organizational skills, multitask, and communicate priorities.
  • Generate leads and close sales; plan, implement, and evaluate rent-up and occupancy strategies.
  • Represent the community in public settings, including presentations to groups and meetings with community professionals and government leaders.
  • Position the community as a good neighbor by opening it for use by outside groups and organizations.
  • Assist the Community Engagement Director, focusing on medical, legal, financial, and business communities that may influence the senior market.
  • Ensure an effective external business development strategy with clear accountabilities; articulate results and adjust the plan to maximize referral leads and move-ins.
  • Hold the Director of Community Relations and other community leaders accountable for predetermined numbers of quality visits and for establishing referral sources that result in move-ins.
Desired Qualifications
  • Two to five years of prior General Manager or Administrator experience.
  • A Bachelor's degree in Business Administration, Human Resources Administration, Gerontology, or another course of study related to service to the elderly.

About the company

Phoenix Senior Living develops, owns, and operates senior housing communities in the Southeastern United States. Its portfolio includes independent living, assisted living, memory care, skilled nursing, and respite care, and the company grows by developing, acquiring, and managing properties. Residents pay for housing and levels of care, and the company uses an entrepreneurial support model that lets each community run like its own small business, tailored to local markets. Technology such as PalCare nurse calls and Paylocity for HR helps deliver care and run operations more efficiently. Compared with competitors, Phoenix emphasizes personalized, resident-focused care, a sense of community, and brand experimentation (for example, The Hammocks, a blend of active adult and independent living) to meet local demand. Its goal is to expand its growing portfolio across multiple states while maintaining individualized care and community-focused services.

Company Size

201-500

Company Stage

N/A

Total Funding

N/A

Headquarters

Roswell, Georgia

Founded

2014

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Simplify's Take

What believers are saying

  • Phoenix Senior Living added five communities between February and March 2026.
  • The company won Argentum’s 2025 Best of the Best Award for the Legacy Project.
  • Scott Lindsay joined in May 2026 to improve business optimization and compliance execution.

What critics are saying

  • Revelio Labs showed headcount at 531 in March 2026, down from 589 in 2023.
  • Managing 55 communities across 10 states strains standards, recruiting, and local accountability by 2026.
  • A severe safety or staffing lapse at one flagship could damage referrals and trigger contract losses.

What makes Phoenix Senior Living unique

  • Phoenix Senior Living ranked No. 44 nationally on Argentum’s 2026 provider list.
  • It runs 55 Southeast communities and adds management contracts quickly in 2026.
  • Its July 2026 AI fall-detection rollout and AI concierge signal unusual operational experimentation.

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Benefits

  • Health Insurance
  • Paid Vacation
  • Flexible Work Hours
  • Remote Work Options
  • 401(k) Retirement Plan
  • Stock Options
  • Wellness Program
  • Mental Health Support
  • Conference Attendance Budget
  • Family Planning Benefits
  • Fertility Treatment Support
  • Professional Development Budget