O

Ouihelp

Technology-driven platform for in-home caregiving

Responsable d'agence - Aide à domicile H/F

Business OperationsPosted on Nov 9
Full-timeBrest, France€38.4k /yrIn-person

About the Job

Requirements

  • Experience in business development and managing a network of medico-social partners.
  • Successful professional experience in the medico-social sector.
  • Validated level-5 diploma, such as a BTS, DUT, DEUST, or professional title.
  • Strong knowledge of the private and/or public healthcare sector and its challenges.
  • An active local network of referral partners.
  • A valid category B driving licence is essential.
  • Proficiency in telephone and in-person prospecting techniques and negotiation.
  • Ability to establish and execute a commercial prospecting strategy.
  • Good communication skills.

Responsibilities

  • Develop the network of referral partners and raise awareness of issues related to supporting people with loss of autonomy at home.
  • Develop Ouihelp’s presence in the geographic area and ensure the agency’s growth and sustainability.
  • Build and maintain lasting relationships with health and medico-social professionals in the area to support more people with loss of autonomy.
  • Develop a portfolio of commercial opportunities through daily telephone and in-person prospecting, appointment setting, presentations, and demonstrations of the Ouihelp solution to current or prospective referral partners.
  • Represent and promote Ouihelp in daily work.
  • Ensure proper coordination and service quality.
  • Report actions accurately to the area manager.
  • Uphold the service promise to beneficiaries and referral partners.
  • Handle home-care requests from prospective clients by assessing needs at home, preparing support plans, and following up on requests.
  • Propose suitable care assistants for beneficiaries’ situations and needs in collaboration with the sector coordinator and human resources officer.
  • Supervise services to ensure quality and beneficiary and family satisfaction.

About the Company

Ouihelp

Technology-driven platform for in-home caregiving

Ouihelp runs a technology-driven platform that connects families with carefully selected caregivers to help elderly and disabled people stay in their homes. Care coordinators visit clients to assess needs, assign the same caregiver for continuity, and provide visibility into the care process, while coordinating with health professionals and helping with equipment and funding applications. Caregivers are paid by users, typically as independent contractors, and the company has expanded to acquire traditional agencies and launched the Joya brand to reach more people. Revenue comes from hourly fees (€22–€26) with clients eligible for a 50% tax credit, and the goal is to raise in-home care quality in France while growing through acquisitions and upholding high care standards, including B Corp certification.

Company size
1,001-5,000
Company stage
Series B
Total funding
$36.8M
Headquarters
Paris, France
Founded
2016

Recently Posted Jobs

Explore more opportunities at Ouihelp

See more jobs