UNTUCKit

Direct-to-consumer menswear shirts brand

Keyholder

Retail Store ManagementConfirmed live in the last 24 hours

Part-timeCosta Mesa, CA, USA$20 - $21 /hrIn-person

About the Job

Requirements

Proven work experience as a supervisor, key holder, or assistant manager.
Basic understanding of sales principles and customer service practices.
Proficiency with Apple products, G Suite, and omnichannel point-of-sale systems.
Ability to work in the store alone.
Flexible scheduling and availability to work retail hours, which may include days, evenings, weekends, and/or holidays.
High school degree.
Part-time hours may vary.

Responsibilities

Lead by example in achieving and exceeding individual and store sales goals.
Proactively engage customers, assess needs, and deliver personalized styling solutions.
Build and maintain strong client relationships through effective clienteling and follow-up.
Identify opportunities to cross-sell and upsell to maximize each transaction.
Use product knowledge to communicate value and drive conversions.
Inspire and motivate associates to deliver high-performance selling behaviors.
Create a dynamic, energetic, and results-focused sales culture.
Coach team members in real time to improve selling techniques and client engagement.
Execute UNTUCKit University training and reinforce daily performance conversations.
Open and close the store with accountability for results and standards.
Maintain a visually compelling, sales-focused floor environment.
Ensure stockroom organization supports selling efficiency.
Monitor key performance indicators and contribute insights based on customer feedback and sales trends.

Keyholder (PT) - South Coast Plaza

UNTUCKit · Costa Mesa, United States · Part-time · Posted 2026-10-20

Workplace: on_site

Department: 088 - Costa Mesa

Description

We’re looking for a results-oriented leader who thrives in a performance-driven retail environment and leads from the sales floor. This role is ideal for a motivated leader who knows how to convert traffic into revenue, elevate the customer experience, and inspire a team to exceed goals.

If you love clienteling, coaching teams to win, and turning every interaction into a brand-building moment — we want to meet you!

What You’ll Do

Drive Sales & Client Engagement

Lead by example in achieving and exceeding individual and store sales goals
Proactively engage customers, assess needs, and deliver personalized styling solutions
Build and maintain strong client relationships through effective clienteling and follow-up
Identify opportunities to cross-sell and upsell to maximize each transaction
Leverage product knowledge to confidently communicate value and drive conversions

Lead the Sales Floor

Inspire and motivate associates to deliver high-performance selling behaviors
Create a dynamic, energetic, and results-focused sales culture
Coach team members in real time to improve selling techniques and client engagement
Execute UNTUCKit University training and reinforce daily performance conversations

Deliver Operational Excellence

Open and close the store with accountability for results and standards
Maintain a visually compelling, sales-focused floor environment
Ensure stockroom organization supports selling efficiency
Monitor KPIs and contribute insights based on customer feedback and sales trends

What You Bring

Prior retail leadership or keyholder experience
Proven ability to drive sales and influence team performance
Strong clienteling skills and a customer-first mindset
High energy, strong communication skills, and a passion for results
Commitment to living our CORE Values: Be Kind, Own It, Work Together, Communicate, Mentor, and Have Fun

Requirements

Proven work experience as a Supervisor, Key holder or Assistant Manager
Basic understanding of sales principles and customer service practices
Proficiency in Apple products and G-suite, Omni-channel POS systems
Solid communication and interpersonal skills
Ability to work in the store alone
Flexible with scheduling and available to work retail hours, which may include day, evening, weekends and/or holidays.
High school degree
Part Time : Hours May Vary.

Benefits

Retirement Plan (401k)
Paid Time Off ( & Public Holidays)
Training & Development
Casual working environment
Wellness Resources
50-75% employee discount
Pay Range: $20 - $21 hourly rate

Apply

Apply at UNTUCKit

About the Company

UNTUCKit

Direct-to-consumer menswear shirts brand

UNTUCKit is a fashion brand that sells men’s apparel directly to consumers through its website and a growing network of physical stores, now expanding to women’s and children’s lines. Its core product is a casual shirt engineered with a specific length and contoured hem to be worn untucked, paired with reinforced collars and multiple fits. The company also offers polos, t-shirts, pants, sweaters, jackets, and accessories, with a historically strong emphasis on in-person retail to let customers touch and feel the product before buying. UNTUCKit differentiates itself by focusing on the untucked look—designing shirts that fall halfway between the belt and pant zipper—and by combining online sales with a robust brick-and-mortar presence to support omnichannel shopping. The goal is to grow a broad, easy-to-wear menswear (and family) brand across North America and beyond, expanding store footprint, product lines, and wholesale partnerships to reach more customers.

Company size: 201-500
Company stage: Early VC
Total funding: $39M
Headquarters: New York City, New York
Founded: 2011

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