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Electronic Arts

Global publisher of live-service video games

Senior Manager Business Management Marketing

Business OperationsUpdated on Nov 13
Full-timeRedwood City, CA, USAIn-person

About the Job

Requirements

  • At least 7 years of progressive experience in Marketing, Business Operations, or Chief of Staff roles within complex, matrixed organizations.
  • Strong command of core marketing, commercial, and financial drivers, including budgeting, forecasting, and return on investment.
  • Demonstrated success counseling, aligning, and influencing vice president and C-suite stakeholders through trust and competence rather than seniority.
  • Ability to move between high-level enterprise strategy and detailed execution while maintaining momentum and accuracy.
  • Exceptional written and visual communication skills, including the ability to distill complex information into concise, executive-ready presentations and memos.
  • Operational versatility across Marketing, Commercial, Finance, Legal, and People Experience to remove roadblocks and accelerate delivery.
  • Track record of implementing operational frameworks, governance cadences, and behavioral shifts across busy, cross-functional teams.
  • Professional maturity, discretion, and confidentiality when handling sensitive corporate and personnel matters.

Responsibilities

  • Manage the Senior Vice President’s operating rhythm, including leadership staff meetings, strategic and business reviews, C-suite briefing preparations, and organizational all-hands.
  • Coordinate teams surfacing work to the Senior Vice President, ensuring proposals arrive at the appropriate level and time with clear, decision-ready content.
  • Turn routine discussions into effective decision forums, clarify objectives, and track critical commitments through completion.
  • Identify friction points and interdependencies across marketing and publishing functions, establishing connections that enable distributed teams to work in alignment.
  • Operationalize and govern the Marketing Agility Fund for dynamic resource deployment.
  • Serve as the primary integration bridge for Centers of Excellence, including Community, AI/MarTech, and Analytics, ensuring recommendations are valuable and readily usable by Marketing.
  • Evaluate proposed programs, processes, and systems for alignment with business needs, and ensure rollout and adoption account for frontline franchise teams’ capacity.
  • Collaborate with People Experience and leadership on resourcing and headcount planning, managing talent allocations, requisition prioritization, and role approvals across the marketing organization.
  • Manage discretionary operating budgets for travel and expenses, training, contractors, and temporary staffing while balancing team empowerment with financial discipline.
  • Lead initiatives that recognize team achievements, build capabilities, and increase leadership visibility.
  • Author and design executive presentations, board materials, and C-suite briefing decks, synthesizing operational and commercial data into visual narratives.
  • Write organizational announcements, strategic memos, and leadership addresses on behalf of the Senior Vice President.

About the Company

Electronic Arts

Global publisher of live-service video games

Electronic Arts (EA) publishes and distributes video games across consoles, PCs, and mobile devices. It creates games and extends their life with live services, such as downloadable content (DLC), in-game purchases, and subscriptions, to keep players engaged over time. Its products are sold as digital downloads and physical copies, with additional value through ongoing content and a subscription plan called EA Play that grants access to a library of games and perks. Compared with competitors, EA blends a broad lineup of genres and platforms with a steady revenue model based on live services and memberships, rather than relying only on initial game launches. Its goal is to inspire the world through play while building stable, recurring income by maintaining active player communities and expanding engagement across geographies.

Company size
10,001+
Company stage
IPO
Headquarters
Redwood City, CA
Founded
1991

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