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Takealot.com

South African e-commerce retailer and marketplace

Advertising Sales Manager - Retail Media

Account ManagementConfirmed live in the last 24 hours
Full-timeCape Town, South AfricaNo salary listedIn-person

About the Job

Requirements

  • A degree or advanced diploma in Business, Finance, Marketing, or Digital Communications.
  • At least 5 years of experience in digital advertising; retail media experience is an advantage.
  • Fluency in spoken and written English.
  • Experience as a publisher or relevant industry partner responsible for driving client portfolio growth, with evidence of meeting or exceeding sales targets.
  • At least 2 years of experience managing an advertising sales team.
  • Experience establishing sales management processes.
  • Experience with customer relationship management tools.
  • Strong people management skills.
  • Strong negotiating and numerical skills, with attention to detail.
  • Excellent written and spoken communication skills.
  • Commercial astuteness and an understanding of the drivers of business value.
  • High standards and an orientation toward continuous improvement.
  • Motivation and a performance mindset.
  • A results-oriented approach, strategic thinking, and energy to excel in a dynamic environment.
  • Organization and ability to prioritize.
  • A solutions-oriented, self-motivated, entrepreneurial approach.

Responsibilities

  • Drive performance within a sales team of 5–10 people to deliver retail media advertising sales targets.
  • Ensure sales and service processes are complete and followed, and that target tracking is up to date.
  • Identify shortfalls in the sales process and help improve efficiency and productivity.
  • Track key productivity metrics and manage the team against key outcomes.
  • Improve the quality of data and reporting offered to clients.
  • Develop strategies for acquiring new advertising customers and retaining and upselling existing customers.
  • Assist with hands-on management of strategic brands and support engagement with high-value advertising customers.
  • Manage and support a team of Sales Specialists in day-to-day operations.
  • Coach the advertising sales team to improve sales skills, pipeline building, deal closing, and business retention.
  • Work with the broader management team to set monthly sales-team targets aligned with business targets.
  • Ensure a solid sales pipeline is maintained and develop plans for major clients aligned with their 12-month budgets.
  • Ensure quarterly future-planning processes are in place for the top 30 clients.
  • Create annual plans and drive them to encourage account growth and collaboration.
  • Facilitate cross-functional work among Sales Specialists, Marketing, Merchant, and Finance teams.
  • Build presentations and deliver sales pitches to close new business.
  • Recruit and onboard new Sales Specialists, including account managers and key account managers.
  • Manage the performance of Sales Specialists, including account managers and key account managers.
  • Drive adoption and use of Takealot's self-service advertising platform by Retail, Marketplace, and advertising agencies.
  • Participate in content planning.
  • Collect supplier feedback about the advertising platform and provide insights to improve the platform and service offering.
  • Improve net promoter score, retention, and account growth metrics.
  • Run educational webinars and/or speak at events as a thought leader.

Desired Qualifications

  • eCommerce experience is preferred but not required.
  • Retail media experience is an advantage.

About the Company

Takealot.com

South African e-commerce retailer and marketplace

Takealot.com is a South African online retailer and marketplace offering electronics, fashion, home goods and more to consumers, with products sold from its own warehouses and via a marketplace for over 10,000 third-party sellers. It works through a dual revenue model: selling items from its inventory and earning commissions from marketplace sellers, backed by a logistics network of distribution centers and a driver fleet that supports same-day and next-day delivery, plus pickup points and its in-house Takealot Delivery Team and Mr D Food for on-demand orders. The company differentiates itself with an integrated logistics platform, a wide product catalog, and strategic acquisitions (Superbalist; Mr Delivery/Mr D) and a merger with Kalahari.com, supported by Naspers’ stake. Its goal is to be the most customer-centric online shopping destination in Africa, prioritizing convenience, fast delivery, and a trusted catalog for shoppers.

Company size
5,001-10,000
Company stage
Acquired
Total funding
$215.2M
Headquarters
Cape Town, South Africa
Founded
2011

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