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Horace Mann

Insurance and financial planning for educators

Finance Systems Analyst 2

Enterprise ApplicationsUpdated on Nov 11
Full-timeSpringfield, IL, USA$31.97 - $44.23In-person

About the Job

Requirements

  • Ability to evaluate system, transaction, service, and operational metrics and draw relevant, supportable conclusions.
  • Ability to analyze operational data and translate findings into clear recommendations.
  • Technical knowledge of financial systems, banking platforms, payment applications, and related integrations.
  • Knowledge of business analysis practices, including requirements gathering, process mapping, data analysis, testing, issue resolution, and change support.
  • Ability to identify practical process changes that improve control, efficiency, accuracy, or user experience.
  • Ability to plan and prioritize work, manage multiple assignments, maintain accurate documentation, and meet deadlines.
  • Clear written and verbal communication skills, sound judgment, and the ability to work effectively with business, technical, and external partners.

Responsibilities

  • Drive projects and operational improvements involving cash collection, payment disbursement, corporate banking, and related financial systems.
  • Elicit, analyze, validate, and document business requirements, functional requirements, process flows, data needs, acceptance criteria, and control requirements.
  • Analyze transaction activity, system behavior, bank reporting, exceptions, fees, and operational metrics to identify trends, root causes, risks, and improvement opportunities.
  • Support administration and ongoing use of assigned financial and banking applications, including configuration analysis, access coordination, issue research, and user support within established authority.
  • Maintain procedures, process documentation, decision logs, requirements, test evidence, and other records needed to support operations, projects, controls, and audits.
  • Serve as a working liaison among Finance, business leaders, Technology teams, banks, and external vendors to clarify needs, dependencies, priorities, and delivery expectations.
  • Develop and maintain project plans, action-item logs, status updates, risks, issues, decisions, and implementation readiness activities for assigned work.
  • Coordinate or support system testing and user acceptance testing, including test scenarios, expected results, defect documentation, retesting, and evidence retention.
  • Support the redesign of cross-divisional processes and develop procedures, communications, and training materials that help users adopt changes.
  • Coordinate assigned project activities and resources within scope, communicate constraints promptly, and meet agreed deadlines.
  • Act as a working-level contact for assigned banks and external vendors, coordinating information, deliverables, service issues, testing, and follow-up actions.
  • Monitor vendor performance, service levels, and open issues; communicate material risks and recommended actions to leadership.

About the Company

Horace Mann

Insurance and financial planning for educators

Horace Mann specializes in insurance and financial solutions tailored for educators and community service professionals. It offers auto, home, renters, and life insurance, plus retirement planning and investment services, serving about 1 million educators in the United States. Its products work by selling individual and group insurance policies funded through premiums, and by providing financial planning services to help teachers and staff manage retirement and investments; it also supports educators through initiatives like DonorsChoose. The company differentiates itself by focusing on a niche market—education professionals—with deep knowledge of their financial needs, strong ratings from agencies, and efforts to support the education community, including data security with end-to-end encryption. Horace Mann's goal is to help educators and community service professionals achieve lifelong financial success through tailored insurance and financial solutions.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Springfield, IL
Founded
1945

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