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PetSmart

Retailer of pet products and services

Distribution Warehouse Operations Manager

Warehouse & FulfillmentConfirmed live in the last 24 hours
Full-timeGroveport, OH, USAIn-person

About the Job

Requirements

  • Have 4-6 years of leadership experience.
  • A high school diploma or equivalent is preferred.
  • Be able to apply basic instructions and procedures and respond to standard requests, which may be written, oral, by headset, or by walkie-talkie.
  • Be able to bend, twist, stretch, push, pull, carry, and lift up to 50 pounds.
  • Be comfortable alternating between standing, sitting, and walking for an entire shift, typically 10-12 hours.
  • Be willing and able to operate powered industrial and mechanical equipment, including reach trucks, stand-up trucks, dock stockers, and pushcarts; proper training and safety standards are provided.
  • Be able to work in various temperatures and noise levels.
  • Be able to work in a fast-paced environment where priorities can change quickly.

Responsibilities

  • Lead Distribution Center Operations Supervisors who manage teams of up to 30 associates in a behavior-based performance culture.
  • Develop talent through everyday performance management tools, systems, and resources.
  • Oversee the daily planning, organization, and operations of a distribution center.
  • Balance workloads as needed to achieve production and delivery goals.
  • Communicate daily goals, recognition, and areas of focus.
  • Lead teams in an ever-changing environment.
  • Coach and lead the supervisor team to follow policies and safety standards.
  • Interview and select talent.
  • Communicate with senior leaders and across the business.
  • Use software, data, and analytics to optimize operations, track production metrics, and anticipate and solve opportunities.

Desired Qualifications

  • A passion for pets and people and a desire to grow a fulfilling career.

About the Company

PetSmart

Retailer of pet products and services

PetSmart operates a chain of retail stores and an online platform that sell pet products and provide pet services. The main offerings include pet food and supplies, along with services such as grooming, dog training, and boarding. The way it works is by direct sales through physical stores and online shopping, with added options like curbside pickup and same-day delivery, plus loyalty programs and promotional offers to encourage repeat business. What sets PetSmart apart from competitors is its combination of a wide range of products with integrated services for pet care (grooming, training, boarding) under one brand, plus convenient service options that streamline shopping and care for pets. The company aims to be a convenient, comprehensive destination for pet owners, enabling them to buy products and access pet care services in one place.

Company size
10,001+
Company stage
IPO
Headquarters
Phoenix, AZ
Founded
1987

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