Marketing Ops Intern

About the Role

Turn your classroom learning into real-world impact with H&R Block’s Embark 2027 Summer Internship Program, open to students studying Marketing, Business, Business Analytics, Communications, and Advertising. This 11-week paid internship offers meaningful, real-world experience that aligns with your field of study while making a valuable impact on our organization.

The Embark 2027 Summer Internship runs from May 17, 2027 – July 30, 2027.

You’ll work at our corporate headquarters in the heart of downtown Kansas City’s Power & Light District, where you’re just steps, or a streetcar ride, away from incredible restaurants, entertainment, and city energy. Inside our building, you’ll have access to amenities that make work-life balance easy, including an onsite Starbucks, a company dining hall with plenty of options, a free fitness center, and free parking!

Program Highlights:

• $25/hour compensation
• Paid PTO during H&R Block’s annual Reboot Week (June 28 – July 2)
• Housing stipend provided for students whose permanent address is more than 50 miles from the KC metro

Day to day you'll ...

Throughout the 11-week internship, under the guidance of a leader, some of the internship responsibilities will include:

• Supporting the development and execution of marketing campaigns and programs.
• Conducting research on customers, competitors, industry trends, merchandise trends, and emerging marketing practices.
• Assisting with campaign briefs, project plans, meeting materials, and progress updates.
• Helping maintain marketing calendars, milestone trackers, and other operational tools.
• Mapping existing workflows and identifying opportunities to simplify or improve them.
• Developing and testing AI agents for selected marketing use cases.
• Organizing information and translating it into clear, actionable deliverables.
• Contributing to the development of the following year’s merchandise strategy.
• Interns will be provided with significant guidance and mentoring but will also be encouraged to work independently as well.

Throughout the 11-week internship, as a part of the Embark program, interns will also participate in workshops and events that align with the program's four pillars:

Professional Development: includes the basics for a professional role, everything from using Microsoft Office to setting up a Teams meeting and giving a presentation.

Giveback: involves participating in Make Every Block Better community service events. The goal is to teach the importance of community, make an impact, and provide bonding time for teams.

Networking: entails meeting various executives with offices at H&R Block’s headquarters, having lunch with directors and vice presidents, spending time with a mentor and getting to know people beyond their assigned department.

Connected Culture: is meant to be fun and teach the importance of working hard and playing hard. H&R Block might take the interns to a Kansas City Royals game or facilitate other competitions meant to be fun or instill teamwork.

Required Qualifications

Education:

• High school diploma or equivalent
• Seeking to obtain a degree in Marketing, Business, Business Analytics, Communications, Advertising or some similar discipline with a GPA of 3.0 or above
• Ability to work as part of a diverse team and independently
• Highly motivated, organized, reliable, and detail-oriented
• Strong written and verbal communication skills
• Quick learner and not afraid to work with new computer-based programs and databases
• Ability to be effective and contribute in a fast-paced corporate environment

Work Experience:

• No previous work experience necessary.

Preferred Qualifications

• Ability to organize information, manage details, and follow work through to completion.
• Working knowledge of Microsoft PowerPoint, Excel, Word, and Teams.
• Experience in product positioning, go-to-market strategy, and creating compelling customer-focused messaging.

Why work for us

At H&R Block, our purpose is simple: to provide help and inspire confidence in our clients and communities everywhere. For more than 70 years, we’ve led the tax industry and we continue to evolve through our Block Next strategy, blending human expertise with digital innovation.

That same commitment to care extends to our associates. When you join us, you become part of a High Performing, Connected Culture built on strong relationships, continuous learning, and a shared commitment to making a meaningful impact. We invest in your well-being through competitive pay, comprehensive benefits, and support for life both in and outside of work.