Enterprise Account Executive - Retail

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Job Category

Sales

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Enterprise Account Executive – Retail

Location: Sweden

We’re Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Our Enterprise Business team focuses on working with our most strategic Retail and Consumer Goods customers and organizations of 10,000+ employees. You will have the opportunity to work in a fast-paced team with various industry-leading customers and receive personalized training and career opportunities.

About the role:
This is a unique opportunity to join a highly successful team of seasoned Enterprise Account Executives working with the company’s Top Retail Accounts. Salesforce is looking for very hardworking, high EQ, and technically fluent individuals who can effectively articulate how & why our solutions can help transform a retailer’s business—from supply chain to storefront—and exceed their goals.

Salesforce aspires to deliver retail business transformation enabled by complex technology. Therefore, we require individuals able to develop deep insight into the omnichannel dynamics of large, sophisticated retail enterprises, understand their existing enterprise architectures, and help shape the customers’ digital change agenda.

Your Day-to-Day:

• Our Enterprise Account Executives engage with existing retail customers and new leads to sell the entire Salesforce Customer 360 platform (with a strong focus on Commerce Cloud, Marketing Cloud, Service Cloud, and Data Cloud).
• Build positive, trusted relationships across the entire retail organization, aligning with business leaders (CMO, VP of eCommerce, VP of Stores) as well as technical decision-makers (CIO, CTO, Enterprise Architects).
• Conduct deep technical discovery to understand the retailer’s current tech stack (e.g., POS, ERP, legacy inventory systems) and position how Salesforce APIs and architecture integrate to create a unified shopper experience.
• Use your skills to develop opportunities, through both warm leads and whitespace prospecting within the retail sector.
• Develop key customer stakeholder relationships and drive customer satisfaction at assigned accounts.
• Develop and drive the overall long-term strategy for the account, aligned to the customer’s retail business objectives and technical roadmap.
• Coordinate internal Salesforce resources (including Solution Engineers and Technical Architects) to design solutions that meet complex customer business needs.
• Perform account planning at assigned accounts, coordinating with Prime and Cloud sales resources to ensure strategic alignment.
• Share the Salesforce value proposition for existing and/or new customers.
• Drive growth within an existing assigned account.

Preferred Qualifications:

• 10+ years of full-cycle sales experience in the Swedish market, with a proven track record selling into the Retail, eCommerce, or Consumer Goods industries.
• Deep Technical Sales Experience: Comfortable discussing complex technical concepts (data integration, APIs, cloud architecture, AI deployment) and translating them into clear retail business outcomes (e.g., personalized shopping, unified commerce, reduced cart abandonment).
• Ability to strategize and orchestrate a large extended team of technical and business specialists.

What we look for in you:

• Effective communicator & quick learner: Ability to articulate how & why our solutions can help transform a retailer’s business and exceed their goals.
• Successfully run complex SaaS sales deals: Ability to develop sophisticated deal structures, map out complex technical evaluations (POCs), and build commercial proposals for large deals.
• Strong analytical & problem-solving skills are essential.
• Strong influencing capabilities; must be a self-starter, high-energy.
• Strong appetite to work in a strategic selling environment.
• Fluent in English and Swedish + Right to work in Sweden.

Working at Salesforce:
Working at Salesforce isn’t all about selling. It’s also about learning, and we heavily invest in you with a month-long immersion and onboarding, including a week-long product boot camp, mentorship program, weekly coaching, and development programs.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance andbe your best, and our AI agents accelerate your impact so you cando your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.