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Humana

Sells Medicare health plans and runs senior clinics

Medicare Sales

Insurance Sales & AgencyPosted on Nov 13
Full-timeRacine, WI, USA

About the Job

Requirements

  • An active health insurance license is required, or the ability to obtain one before the start date, except for candidates selected for an approved unlicensed Humana Foundations hiring class.
  • The candidate must reside in the designated local territory.
  • The candidate must be comfortable with daily face-to-face interactions in prospective members' homes and at community-based events, and engaging with the community through service, retail environments, organizations, volunteer work, or local events.
  • The candidate must have a valid state driver's license and proof of personal vehicle liability insurance meeting at least 25/25/10 coverage limits or higher if required by the state.
  • The candidate must be able to use an iPad, mobile applications, and web-based systems in a customer-facing environment.
  • The candidate must be comfortable navigating multiple technology platforms simultaneously, including enrollment tools, customer relationship management systems, email, and virtual communication tools.
  • The candidate must be able to attend the first five weeks of employment and training, which are mandatory.
  • The role requires flexibility to meet members by appointment and attend events at times that may vary, including nights and weekends.
  • Associates who speak with members in a language other than English must take a language proficiency assessment; applicants will be required to take the Interagency Language Rating test.

Responsibilities

  • Build trust and educate individuals on Humana's Medicare Advantage plans and additional offerings, including life, dental, vision, and prescription coverage.
  • Create face-to-face connections through grassroots marketing, community events, and in-home visits to provide a personalized experience.
  • Drive self-generated sales, meet performance goals, and expand Humana's presence in the market by serving as a resource and building relationships in the community.
  • Use company-issued iPads and digital platforms to support member consultations, enrollments, documentation, customer relationship management updates, and follow-up activities.
  • Provide member service in face-to-face settings while navigating multiple technology platforms.

Desired Qualifications

  • An active life and variable annuity insurance license is preferred.
  • A background in selling Medicare products is preferred.
  • Experience with public speaking or delivering presentations to groups is preferred.
  • A background supporting value-based care organizations is preferred.
  • Familiarity with Salesforce or similar customer relationship management systems is preferred.
  • An associate or bachelor's degree is preferred.
  • Bilingual fluency in English and an additional language, including speaking, reading, and writing both languages, is preferred.

About the Company

Humana

Sells Medicare health plans and runs senior clinics

Humana sells health insurance paid for by government programs, chiefly Medicare Advantage plans that private insurers run for Americans 65 and older in place of traditional Medicare. It ranks among the largest Medicare Advantage insurers in the country and also runs Medicaid plans for low-income families in several states. Its CenterWell business operates senior primary care clinics, a mail-order pharmacy and home health services, so many members get care from a company the insurer owns. Medicare and states pay Humana a set monthly amount per member, and it keeps the difference between those payments and members' medical costs. Humana was founded in 1961 as a nursing home company and is based in Louisville, Kentucky.

Company size
10,001+
Company stage
IPO
Headquarters
Louisville, KY
Founded
1961

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