Bloomberg

Global financial data, news, analytics provider

Technical Account Manager - Enterprise Services, Financial Solutions

Implementation & Technical Account ManagementConfirmed live in the last 24 hours

Full-timeLondon, UKNo salary listed

About the Job

Requirements

Experience in a client-facing role in financial services or a financial technology company.
Knowledge of financial market data products, delivery services, application programming interfaces, and protocol technologies.
Experience in a consultative sales or strategic account management role, participating in or leading client engagements.
Pre-sales experience and commercial awareness.
A passion for data delivery and content analysis, with attention to detail and the ability to consider the broader picture.
Demonstrable experience leading a technology engagement or taking a technical product to market.
Curiosity and a track record of challenging yourself in roles, technology, and learning.
Ability to express career diversity and passion for success.
Ability to build senior relationships and leverage them to expand footprint.
Awareness of trading applications and systems.
Demonstrated continuous career growth within an organization.
Strong presentation and communication skills in English.
Ability to travel.

Responsibilities

Partner with the account team, including Sales and Product Specialists, to identify and provide technical qualification of sales opportunities.
Understand client technical strategy and roadmaps, matching Bloomberg solutions to client requirements.
Provide design and analysis of proposed requirements for implementing and supporting new products, based on thorough analysis of client feedback.
Form a comprehensive and achievable integration plan with clients for integration into target applications across multiple regions.
Lead engagements and leverage necessary internal resources to ensure successful delivery of the agreed solution.
Develop account plans with clear goals and execute against them.
Build and maintain strategic relationships with the client base through frequent interactions, maintaining a strong understanding of clients' technical activities and future plans.
Provide technical subject matter expertise across the Enterprise Data Technology product portfolio.
Ensure consistent, cohesive, and comprehensive service delivery into assigned accounts, including leading steering committee and regular service review meetings.
Build deep relationships across clients' technology teams in vertical IT and business silos, including Equities and FICC, and horizontal functions such as CTO, Architecture, Infrastructure, and Sourcing.
Develop a deep understanding of clients' architecture, infrastructure, and application environments.
Create joint strategy sessions focused on the evolution of clients' technology and how Bloomberg products and services can become integral to their journey.
Drive organizational and technology change across client and internal environments.
Work closely with Sales to help clients understand Bloomberg's offerings.
Provide input to product management teams to help shape the future direction of Bloomberg products.

What's the role?

You'll be the primary technical interface into Bloomberg for some of our largest clients, the trusted advisor they turn to when making major technology and data sourcing decisions. You'll form deep, lasting partnerships at multiple levels, and serve as the advocate for your customer within Bloomberg as well as the advocate for Bloomberg with your customer.

As a member of the Technical Account Management (TAM) team you will collaborate closely with your colleagues across our Enterprise Data and Enterprise Services divisions. You'll enable our customers to gain maximum benefit from their partnership with Bloomberg by creating joint strategy sessions focused on the evolution of their technology and how our products and services become integral to their journey. Through listening to our client’s needs and investing heavily in our products and people, we have reached a genuinely exciting point in the evolution of our delivery and content offerings. Driving organizational & technology change across both client and internal environments needs to be a core part of your wheelhouse. You need to enjoy planning, strategy and co-designing solutions with clients.

Ideally, you will have honed these skills in pre-sales, management consulting or professional services. Your skills will be vital in helping clients become comfortable with our offerings, working closely with Sales to achieve this. Your strong understanding of our clients and their use of our products will also enable you in providing input to our product management teams, helping shape the future direction of our products.

We'll trust you to:

Handle pre-sales duties by:

• Partnering with the account team, including Sales and Product Specialists, to identify and provide technical qualification of sales opportunities

• Understanding client technical strategy and roadmap, matching Bloomberg solutions to requirements

• Providing design and analysis on proposed requirements for implementing and supporting new products based upon a thorough analysis of client feedback

Project Management needs to be second nature:

• Forming a comprehensive and achievable integration plan in collaboration with clients for integration into target applications across multiple regions

• Leading the engagement, leveraging the necessary internal resources to ensure a successful delivery of the agreed solution

Manage assigned accounts effectively by:

• Developing account plans with clear goals against which you will execute

• Building and maintaining a strategic relationship with your client base with frequent interactions to ensure you have a strong pulse on client’s technical activities and future plans

• Providing technical subject matter expertise across the Enterprise Data Technology product portfolio

• Ensuring a consistent, cohesive and comprehensive level of service delivery into your accounts, including but not limited to leading steering committee and regular service review meetings

• Forging deep relationships across the client's technology teams within both the vertical IT and business silos (Equities, FICC etc.) and horizontal functions (CTO, Architecture, Infrastructure, Sourcing etc.)

• Attaining a deep and extensive understanding of your client's architecture, infrastructure and application environment

You’ll need to have:

• Experience in a client facing role in financial services or a financial technology company

• Knowledge of financial market data products, delivery services, APIs and protocol technologies

• Experience working in a consultative sales or strategic account management role where you have been a part of or led client engagement

• Pre-sales experience and commercial awareness

• A passion for data delivery, content analysis and as much attention to detail as the ability to look at the bigger picture

• Demonstrable experience in leading a technology engagement or in taking a technical product to market

• Curiosity with a track record of challenging yourself in roles, technology and learning

• An ability to express your career diversity and passion for success

• An ability to build senior relationships and leverage those relationships to expand footprint

• Awareness of trading applications and systems

• Demonstrated continuous career growth within an organisation

• Strong presentation and communication skills in English

• The ability to travel

If indicated, please note that years of experience are a guide; we will consider applications from all candidates who can demonstrate the skills necessary for the role.

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About the Company

Bloomberg

Global financial data, news, analytics provider

Bloomberg provides financial data, news, and analysis to help professionals make informed decisions and operate more transparently and efficiently. Its products deliver trusted information and insights through technology platforms that connect global financial communities, enable collaboration, and support decision-making. The company differentiates itself by offering broad, reliable data and news across markets, strong customer focus, and a culture that emphasizes collaboration, broad perspective, and doing the right thing for clients, people, and communities. Bloomberg’s goal is to improve market transparency and efficiency by delivering accurate information and tools that empower customers to act confidently and ethically.

Company size: 10,001+
Company stage: Not listed
Total funding: Not listed
Headquarters: New York City, New York
Founded: 1981

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