M

Mongoose

AI-driven enrollment, retention, and engagement.

Account Executive

Full-TimeUpdated on 10/21/2026
$80k - $160k/yr
Mid, Senior
Boston, MA, USA+4 moreMore locations: Cleveland, OH, USA | Philadelphia, PA, USA | Buffalo, NY, USA | New York, NY, USA
Remote
Sales & Account ManagementAccount Executive

About the job

Requirements
  • Have 2–5 years of experience in SaaS sales or higher education technology, with a proven track record of meeting and exceeding quotas.
  • Use consultative selling skills to understand customer needs and translate complex ideas into actionable insights for decision-makers.
  • Build trust and credibility with prospective clients in person and over Zoom.
  • Demonstrate creativity and resilience in outreach and adapt approaches when facing obstacles.
  • Track, analyze, and optimize sales performance data; experience with HubSpot or another customer relationship management system is useful for maintaining a clean pipeline.
  • Higher education experience is a plus but not required.
  • Demonstrate resilience, adaptability, and drive in a fast-moving technology sales environment.
Responsibilities
  • Own the full sales cycle from prospecting through closing and acquire new clients.
  • Build a sales pipeline through networking, strategic follow-ups, and tailored outreach to higher education leaders.
  • Deliver personalized product demonstrations, identify customer challenges, and position the company’s solutions to address them.
  • Qualify prospects, forecast accurately, and maintain a predictable sales pipeline using an insight-driven sales methodology.
  • Develop relationships with higher education leaders, understand their needs, and align the company’s solutions with their challenges.
  • Create outcome-focused narratives for VP- and C-level leaders to support purchase decisions.
  • Collaborate with Marketing to maintain a flow of high-quality leads and share insights to improve campaign strategies.
  • Stay informed about Product updates and position the company’s competitive advantages.
  • Work with Revenue and Client Success to transition prospects into long-term partners.
  • Track opportunities in HubSpot, review performance data, and share insights to improve sales approaches and achieve sales goals.
Desired Qualifications
  • Experience in the higher education sector is desirable but not required.
  • Experience using HubSpot or another customer relationship management system is desirable.

About the company

Mongoose provides an AI-powered engagement platform for higher education that helps colleges enroll more students, retain them, and support them without adding staff. Its AI Agents act as teammates, handling routine questions, prompting next steps, and escalating to humans when needed, while working 24/7 across Text, WhatsApp, and Chat and integrating with existing CRM workflows. The platform turns CRM data into personalized outreach that targets prospective students, current enrollees, and donors, driving measurable outcomes. By focusing on scalable, multi-channel engagement built for higher education, Mongoose aims to move students from first inquiry through graduation and beyond, increasing deposits, enrollment, retention, and giving with less additional staffing.

Company Size

51-200

Company Stage

N/A

Total Funding

N/A

Headquarters

Buffalo, New York

Founded

2009

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Simplify Jobs

Simplify's Take

What believers are saying

  • April 21, 2026 AI Agents launch targets enrollment, retention, and fundraising automation.
  • July 2026 Ellucian Advise integration opens student-success budgets beyond admissions.
  • 2026 benchmark reports across 53.4 million messages strengthen product proof and sales credibility.

What critics are saying

  • Slate, Ellucian, and Salesforce can absorb Mongoose workflows through native messaging features by 2027.
  • AI Agents face FERPA, hallucination, and consent failures; one campus incident freezes expansion quickly.
  • Higher-ed enrollment budgets drive revenue; a weak 2026–2027 admissions cycle cuts renewals and stalls expansion.

What makes Mongoose unique

  • Mongoose owns two-way student conversations across Text, Chat, WhatsApp, and CRM workflows.
  • July 2026 Ellucian Advise connector deepens retention workflows without replacing existing system records.
  • April 2026 AI Agents add human-in-the-loop automation inside higher-ed engagement, not a standalone CRM.

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Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • 401(k) Retirement Plan
  • 401(k) Company Match
  • Unlimited Paid Time Off
  • Paid Holidays
  • Remote Work Options

Company News

Business Wire
Sep 22nd, 2022
Mongoose Launches Cadence Chat Solution To Reach Students, Promote Student Success, And Battle Enrollment Declines

ORCHARD PARK, N.Y.--(BUSINESS WIRE)--Mongoose, a pioneer in conversational software for the higher education industry, today announced the launch of Cadence Chat, an online engagement solution that helps colleges and universities build authentic relationships with website visitors. Cadence Chat is a new solution that’s built into Mongoose’s Cadence product suite, which is focused on helping higher education institutions streamline communications and enhance relationships throughout the student lifecycle, in part to combat declining enrollment and retention rates. Client feedback drove the design for an integrated text and chat platform that is aligned with the communication preferences of digital native audiences, including students. Institutions using Mongoose’s chat solution have generated an average of 1,600 incremental inquiries and $1.2 million in incremental revenue, while saving 78 staff days in a single recruitment cycle