Finance Administrator - Travel & Expense

Role Overview

We are looking for a detail-oriented Finance Administrator to support the end-to-end accounting and administration of employee travel and expense (T&E) claims, with a strong working knowledge of SAP Concur. The role will focus on US T&E processing, policy and receipt review, travel invoice accounting, employee support, reconciliations, period-end provisions, reporting, and related system integrations. The successful candidate will help ensure claims and invoices are processed accurately, on time, and in line with company policy and accounting procedures.

Key Responsibilities

Expense claims and employee reimbursements

• Monitor claims in SAP Concur from submission through resolution and payment preparation; track status, exceptions, and agreed processing timelines.
• Review US employee T&E claims for policy compliance, valid receipts, business purpose, approvals, and required supporting documents.
• Check travel settlements and reimbursement documentation; follow up with employees and stakeholders to resolve missing information, discrepancies, or exceptions.
• Apply appropriate accounting codes and categories, match claims to bills and receipts, and prepare approved claims for payment in line with established procedures.
• Respond to employee questions on claims, policy, system navigation, and reimbursement status with clear and timely guidance.

Travel invoices and accounting

• Review, code, record, and clear invoices related to travel, ensuring accurate treatment in accounts payable and the general ledger.
• Record reimbursement and travel-related transactions in the accounting system and support timely, accurate posting.
• Support payment runs and related payment activities in accordance with internal controls and established procedures.
• Assist with Concur-to-accounting integrations and related T&E accounting activities; investigate and coordinate resolution of transaction or interface exceptions.

Reconciliations, close, and reporting

• Perform assigned reconciliations for expense claims, travel invoices, and related accounts; research and resolve reconciling items.
• Support monthly and quarterly close, including expense provisions/accruals, reconciliations, and preparation of supporting schedules.
• Assist with US T&E reporting and maintain accurate trackers and supporting records.

Controls, audit, and process improvement

• Maintain organized electronic and physical records, as applicable, and provide supporting documentation for internal and external audits.
• Protect confidential employee and financial information and follow applicable controls and approval requirements.
• Identify recurring claim, policy, or integration issues; escalate appropriately and contribute to practical process and documentation improvements.

Qualifications and experience

• Bachelor’s degree in Commerce, Accounting, Finance, or a related discipline.
• 2-5 years of relevant experience in travel and expense administration, accounts payable, employee reimbursements, or finance operations.
• Strong hands-on experience with SAP Concur Expenses, including claim review, exception handling, status tracking, and reporting.
• Practical experience reviewing US T&E receipts and applying expense policies; familiarity with US travel and expense processes is required.
• Working knowledge of accounts payable, general ledger coding, invoice processing, reconciliations, and month-end close.
• Experience supporting expense or accounting-system integrations is preferred; the candidate should be able to investigate transaction exceptions and coordinate their resolution.
• Proficiency in MS Excel and confidence working with high-volume transaction data and reports.
• Clear written and verbal communication skills, including the ability to work directly with employees and finance partners.

Core competencies

• Strong attention to detail and numerical accuracy.
• Sound judgment when reviewing documentation and policy exceptions.
• Organization and ability to prioritize work against service timelines and close deadlines.
• Customer-focused, responsive employee support.
• Ownership, discretion, and commitment to confidentiality.
• Collaborative approach to resolving issues and improving processes.