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MSX International

Automotive dealer performance and repair optimization

Consultor/a de Digitalización de Posventa - Automoción

Operations & Supply Chain ConsultingConfirmed live in the last 24 hours
Full-timeMadrid, SpainNo salary listed

About the Job

Requirements

  • Knowledge of the aftersales environment.
  • Native Spanish and English proficiency at a minimum B1 level.
  • Ability to work with digital tools and computer systems.
  • Strong presentation, training, and communication skills.
  • Ability to positively influence different stakeholders and promote organizational change.
  • Organized, autonomous, proactive, and results-oriented approach.
  • Availability for frequent travel.
  • Strong interpersonal skills and customer orientation.
  • Valid driving license.
  • Availability to travel nationwide Monday through Friday.

Responsibilities

  • Train and support dealership teams in using the brand’s digital tools.
  • Analyze aftersales processes and identify opportunities to improve efficiency, productivity, and service quality.
  • Propose and implement new methodologies and work processes focused on continuous improvement.
  • Deliver in-person, online, and classroom training, adapting content to the needs of each audience.
  • Serve as a consultant and point of reference for dealerships, facilitating change management and digital transformation.

Desired Qualifications

  • Experience with or knowledge of automotive workshop operations, preferably in dealership environments.

About the Company

MSX International

Automotive dealer performance and repair optimization

MSX International partners with automotive OEMs and mobility companies to improve retail operations across the entire dealer and service network. It offers services and tools that combine people, processes, and technology to enhance dealer performance, repair efficiency, diagnostics, parts and service performance, sales distribution, and consumer engagement, supported by learning programs and actionable insights. The company differentiates itself with a 30-year track record and a deep focus on the automotive space, providing end-to-end retail transformation rather than generic consulting. Its goal is to help clients unlock their full potential, achieve better retail results, and shape the future of mobility as a trusted catalyst for retail transformation.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Detroit, MI
Founded
2001

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