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Macy's

Retail fashion and home goods retailer

Executive Development Program - Store Management

Retail Store ManagementConfirmed live in the last 24 hours
Full-timePalo Alto, CA, USA

About the Job

Requirements

  • A bachelor's degree is encouraged, and a minimum 3.0 GPA is required.
  • Ability to inspire, coach, and develop colleagues to deliver results and grow in their roles.
  • Ability to provide customer-focused service and create customer experiences that build loyalty.
  • Strong interpersonal, verbal, and written communication skills to engage associates, customers, and business partners.
  • Ability to identify issues, make sound decisions, and drive performance through others.
  • Ability to adapt to change and remain effective in a fast-paced environment.
  • Ability to manage multiple priorities, deadlines, and details while maintaining a broader perspective.
  • Proactive ownership, initiative, and interest in contributing to store and team success.
  • Ability to perform physically demanding work, including lifting at least 30 pounds, moving, remaining stationary for at least two consecutive hours, reaching, stooping, kneeling, crouching, and climbing ladders; may require reaching above eye level.
  • Visual abilities required include close vision, color vision, depth perception, and focus adjustment.
  • Ability to work a flexible schedule, including days, evenings, weekends, and holidays, based on department and company needs.

Responsibilities

  • Build foundational skills in customer service, team leadership, and sales-driving practices to increase customer loyalty and develop colleagues.
  • Coach and develop a team of 10–20 associates and foster a customer-focused environment.
  • Drive sales and profit by hiring and developing talent, managing daily store operations, and empowering the team to deliver the service promise.
  • Analyze business trends and partner with the team to make decisions that drive sales growth.
  • Learn store operations, including receiving product and ensuring it is floor-ready.
  • Lead merchandise movement, setup, and visual execution for the store.
  • Partner in planning and executing merchandising initiatives that drive business performance.
  • Develop and execute strategies to exceed sales goals and identify growth opportunities.
  • Ensure accurate promotional execution, including visual signage, key-item placement, and seasonal fashion trend statements.
  • Gain experience in human resources and talent management functions, including interviewing, hiring, staffing, and scheduling.
  • Lead essential activities and colleagues supporting At Your Service and store processes critical to operational success.
  • Manage store administrative functions, including budgets and cash office operations.
  • Foster acceptance and respect to strengthen relationships and support authentic connections with colleagues, customers, and communities.

About the Company

Macy's

Retail fashion and home goods retailer

Macy's operates a large-scale retail network for fashion and home goods, combining brick-and-mortar stores with its online platform macys.com to reach a broad customer base. It offers clothing, accessories, jewelry, beauty products, shoes, and home essentials for men, women, and children through both in-store and online channels. Revenue comes from product sales at a markup, plus a branded credit card and promotions and loyalty programs. Its goals are to serve a wide audience with accessible fashion and home goods and to build customer loyalty through convenient services like free shipping thresholds and free in-store pickup, along with competitive pricing and financing options.

Company size
10,001+
Company stage
IPO
Headquarters
New York City, New York
Founded
1858

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