Senior Recruiter

Welcome!

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What Do We Offer You as a Service Experts Employee?

Service Experts offers a comprehensive benefits package designed to support employees and their families in managing their health and wellness needs, including:

• Competitive Pay
• Paid Time Off and Company Holiday Pay because work life balance matters
• Medical, Dental, and Vision Insurance programs
• 401(k) Retirement Savings Plan with company matching contributions
• Life Insurance and disability insurance options
• Supplemental benefit programs
• World Class Training opportunities through our Expert University
• A team that values safety, quality workmanship, and supports one another

Position Summary:
The Senior Recruiter is responsible for managing full-cycle recruitment for field, technical, operational positions across Service Experts. This role partners with business leaders to understand hiring needs, develop targeted sourcing strategies, and attract qualified talent in competitive labor markets. Serving as a trusted recruiting partner, the Senior Recruiter independently manages recruitment efforts, builds talent pipelines, and provides market insights to support effective hiring decisions.

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Key Responsibilities:

• Independently manage full-cycle recruitment for field, technical, and operational positions across assigned markets, including skilled trades, service, installation, and administrative roles.
• Partner with hiring managers and business leaders to understand hiring needs, establish recruitment priorities, and develop targeted strategies for specialized and difficult-to-fill positions.
• Develop and execute proactive sourcing strategies to identify, engage, and attract qualified candidates, including passive talent, in competitive labor markets.
• Serve as a trusted advisor to hiring managers, providing guidance on talent availability, market conditions, compensation expectations, and effective hiring practices.
• Manage the recruitment lifecycle, including requisition intake, sourcing, candidate screening, interview management, selection support, offer development, and offer acceptance.
• Build and maintain relationships with prospective candidates, developing talent pipelines that support current and anticipated corporate hiring needs.
• Identify and leverage relevant sourcing channels, professional networks, industry associations, referrals, and community resources to expand access to qualified talent.
• Conduct candidate assessments, evaluating technical qualifications, relevant experience, and alignment with position requirements and organizational needs.
• Partner with field leadership and HR stakeholders to facilitate timely hiring decisions, address recruiting challenges, and maintain momentum throughout the selection process.
• Manage offer discussions and negotiations in partnership with hiring managers and HR, ensuring alignment with established compensation guidelines and approval processes.
• Monitor recruiting pipelines, hiring progress, and relevant performance measures, adjusting strategies to improve candidate quality, hiring efficiency, and overall recruiting effectiveness.
• Deliver a consistent and professional candidate experience through clear communication, timely follow-up, and effective relationship management.
• Maintain accurate and timely candidate and requisition information in the company’s ATS, ensuring compliance with company policies, recruiting procedures, and applicable employment regulations.

Requirements:

• Bachelor’s degree in Human Resources, Business Administration, Operations, or a related field, or equivalent professional experience.
• 4+ years of progressive full cycle recruiting experience in specialized, technical, operational, or field-based positions.
• Demonstrated ability to independently manage multiple requisitions and develop effective recruiting strategies across different positions or geographic markets.  
• Proven experience developing sourcing strategies, engaging passive candidates, and building qualified talent pipelines.
• Strong business acumen with the ability to understand organizational priorities and translate hiring needs into effective recruiting strategies.
• Demonstrated ability to collaborate with hiring managers and senior leaders by providing market insights, aligning expectations, and supporting informed hiring decisions. 
• Strong interviewing and candidate assessment skills, with experience evaluating qualifications and facilitating effective selection processes.
• Proficiency with Applicant Tracking Systems (ATS), recruiting platforms, and sourcing technologies.
• Strong analytical and problem-solving skills, with the ability to interpret recruiting data, evaluate pipeline effectiveness, and recommend improvements.
• Excellent communication, negotiation, organizational, and relationship-building skills.
• Ability to exercise sound judgment, independently manage multiple requisitions, and adapt to changing business priorities.
• Working knowledge of applicable employment laws, recruiting compliance requirements, and fair hiring practices.

Qualifications:

• Experience recruiting skilled trades and technical professionals within commercial HVAC, mechanical contracting, commercial refrigeration, building services, or related industries.
• Advanced sourcing experience using LinkedIn Recruiter, Boolean search techniques, industry-specific job boards, and other candidate identification tools.
• Experience recruiting across multiple geographic markets, with an understanding of regional labor market conditions and workforce challenges.
• Experience developing talent pipelines through employee referrals, trade associations, technical schools, apprenticeship programs, and industry networks.
• Experience with Workday Recruiting or a comparable enterprise ATS, recruiting analytics, and labor market intelligence tools.
• Experience recruiting within a large, geographically dispersed organization or multi-location business.
• Familiarity with home services, HVAC, plumbing, or related industries.

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• Minimum Experience: 4+ years • Minimum Education: Bachelor's Degree Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.

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The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of Service Experts.

Service Experts is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation, please email [email protected]