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SITA

Global travel IT solutions for airlines

Product Specialist

ProductConfirmed live in the last 24 hours
Full-timeNo salary listed

About the Job

Requirements

  • Experience in Product Management, Business Analysis, Presales, Solution Engineering, or a similar role.
  • Ability to translate complex product concepts into clear, usable content.
  • Ability to structure information and maintain high-quality documentation.
  • Comfort working across technical, commercial, and delivery teams.
  • Attention to detail and a drive to ensure consistency and quality at scale.

Responsibilities

  • Maintain and continuously improve product documentation, technical materials, and knowledge assets, ensuring content is accurate, up to date, and accessible across teams.
  • Support requests for proposals, proposals, and presales activities with clear, consistent, and high-quality product input.
  • Enable internal teams, including Sales, Solution Engineering, and Delivery, through reusable content, product guidance, and targeted training.
  • Serve as the go-to person for product-related queries, providing clarity to stakeholders across the business.
  • Capture and structure feedback from customers and delivery teams, ensuring insights flow back into Product Management to shape future products.
  • Keep product messaging and collateral aligned so teams in every region communicate a consistent story.

Desired Qualifications

  • Experience supporting requests for proposals, bids, or customer proposals.
  • Exposure to complex, technology-driven or government-facing products.
  • Familiarity with tools such as Jira, Confluence, or similar.
  • Background in aviation, travel, or border management solutions.

About the Company

SITA

Global travel IT solutions for airlines

SITA provides IT and communications solutions for the air transport industry, serving airlines and airports worldwide. Its products cover areas such as passenger check-in, flight operations messaging, baggage tracking, and airport-to-airline communications, all delivered through a global network of integrated software systems and services. The company connects airlines, airports, ground handlers, and other partners to enable smooth travel operations and better customer experiences. What sets SITA apart is its long history (nearly a century) and its deep, industry-wide reach; it focuses on interoperability and end-to-end integration across the entire air transport ecosystem, backed by partnerships and a shared infrastructure rather than standalone products. The company’s goal is to keep building connections that unite the fragmented aviation industry and to deliver better solutions that streamline operations and improve the travel experience for customers.

Company size
5,001-10,000
Company stage
Debt Financing
Total funding
$400M
Headquarters
Geneva, Switzerland
Founded
1949

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