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Highmark Residential

Manages apartment communities for property owners

Assistant Maintenance Supervisor

Building & Property MaintenancePosted on Nov 13
Full-timeLexington, KY, USAIn-person

About the Job

Requirements

  • A minimum of 3 years of experience in make-ready and on-site apartment maintenance is required.
  • Average written and oral communication skills in English are required.
  • General knowledge of building codes and laws applicable to the community, including refrigerant recovery, electrical, plumbing, and swimming pool requirements, is required.
  • A high school diploma is required.
  • A valid driver’s license and reliable transportation are required.
  • A/C Certification II is required.
  • The ability to direct, motivate, train, and develop subordinates is required.

Responsibilities

  • Assist the Service Manager with maintenance-related tasks, including supervising maintenance staff and ensuring all areas of the community are maintained.
  • Supervise inventory levels as needed, with approval.
  • Assist with contractors and develop knowledge of competitive supply pricing.
  • Implement and supervise training on the use of safety equipment in accordance with Safety Data Sheets.
  • Track, monitor, and follow up on resident work orders in Yardi to ensure requests are completed within 24 hours.
  • Inspect apartments and complete walkthrough checklists for all vacant units.
  • Lead and mentor maintenance staff by assisting with skill development and knowledge, and lead by example.
  • Respond to emergency calls through the on-call monitoring service in accordance with policy.
  • Perform general appliance, carpet, air-conditioning, and electrical repairs.
  • Perform carpentry, welding, painting, and plumbing duties as required.
  • Move appliances with assistance using an appliance dolly.
  • Install appliances and electrical fixtures as required.
  • Report maintenance problems and ensure repairs are completed correctly and promptly.
  • Lead or participate in an ongoing community preventive maintenance program.
  • Comply with company safety policies, rules, and applicable Occupational Safety and Health Administration standards.
  • Participate in training on the use of safety equipment in accordance with Safety Data Sheets.
  • Assist the team in achieving positive Satisfacts reports by providing professional and courteous customer service.
  • Assist with resident functions as required.
  • Work on-call, overtime, weekends, holidays, and evenings as required.
  • Maintain a means of communication for home contact and emergency response.
  • Work at another Highmark community if transferred or assigned.
  • Comply with Operations Manual policies and company key procedures.
  • Maintain a clean and orderly shop.
  • Perform other duties assigned by the Service Manager, Community Director, or Assistant Community Director in the Service Manager’s absence.

Desired Qualifications

  • Bilingual Spanish is a plus.

About the Company

Highmark Residential

Manages apartment communities for property owners

Highmark Residential manages apartment communities for property owners and investment partners across the United States. Its onsite teams handle leasing, resident service and maintenance, while regional and corporate staff oversee property operations and financial performance. Owners hire the company to run communities, supported by in-house marketing, accounting, legal coordination and financial analysis rather than assembling those services separately. Highmark also coordinates capital improvements and property repositioning projects designed to enhance asset value and support long-term operations. The company took the Highmark name in 2019 and is headquartered in Addison, Texas.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Addison, TX
Founded
Not listed

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