Challenge Unlimited

Challenge Unlimited

Employment and support for disabilities

Community Day Services Manager/QIDP

Full-TimeUpdated on 9/27/2026
$24.45/hr

+ Mileage reimbursement

Junior
Bachelor's
Swansea, IL, USA
In Person

About the job

Requirements
  • A bachelor's degree in a human services-related field such as Psychology, Sociology, Special Education, Rehabilitation Counseling, Social Work, Communicative Disorders, Recreation Therapy, Criminal Justice/Criminology, Physical Therapist, Speech-Language Pathologist, or Audiologist, or qualification as a Registered Nurse is required.
  • At least one year of experience working with people with developmental disabilities is required.
  • Must be approved by the Illinois Department of Human Services to meet the Qualified Intellectual Disability Professional requirement.
  • Must successfully complete company-provided Qualified Intellectual Disability Professional and Direct Support Person training within the first four months, and complete CPR, First Aid, and Crisis Prevention Institute training within the first four months and annually thereafter for CPR, First Aid, and Crisis Prevention Institute certification.
  • Must be proficient with Microsoft Word, Excel, and Outlook.
  • Must pass state and federal registry checks, a criminal background check, and the DCFS Abuse and Neglect Tracking System check.
  • Must have a valid driver's license, personal insured vehicle, valid auto insurance, and a satisfactory driving history; drivers of company vehicles must be at least 21 years old and meet company policy criteria.
  • Must be able to perform the stated physical duties, including standing, walking, bending, squatting, reaching, twisting, CPR kneeling, and lifting or carrying up to 50 pounds.
Responsibilities
  • Provide case management and person-centered services for individuals with disabilities in a community-based setting.
  • Communicate with clients about progress toward goals and program success, including vocational, personal, social, guardianship, and advocacy needs.
  • Coordinate assistance from staff, families or guardians, residential providers, and other service providers.
  • Assist with program needs such as lunch duty, medication pass, bus calls, and bus monitoring.
  • Develop person-centered client programming, evaluate progress, and maintain supporting documentation.
  • Establish implementation strategies, goals, and objectives with clients and applicable families, guardians, and residential providers.
  • Write and update person-centered plans; monitor progress; document behaviors, incidents, and service activity; review staff documentation; and file plans, reports, and forms in case files and Quantum.
  • Educate clients, families, guardians, providers, and other service providers about maintaining benefits when applicable.
  • Ensure documentation is maintained according to regulatory specifications.
  • Supervise facility-based and community-based services, training, and integration opportunities.
  • Develop integration opportunities and coordinate appropriate work, training, or activities for clients according to person-centered plans.
  • Ensure appropriate training, supervision, and transportation are provided when needed.
  • Provide coverage for absent staff and assist with client needs.
  • Transport clients for community outings, employment, or other appointments using a company or personal insured vehicle.
  • Assist with hiring, training, and empowering team members; communicate job expectations; evaluate team performance; enforce systems, policies, and procedures; mentor and develop team members; and communicate client updates and workplace changes to staff.
  • Build and support an effective company culture that reflects company values and achieves performance goals.

About the company

Challenge Unlimited is a nonprofit social enterprise creating employment and independent-living opportunities for people with disabilities. It provides job training, employment services, community-integrated housing and support while delivering custodial, landscaping, food service, packaging, staffing, facility and contact-center work for government and commercial customers. The organization also supports military veterans and other people facing employment barriers. Its model links mission and business operations: service contracts create paid work, skill development and pathways to greater community participation.

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