Front End Manager
No salary listed
Mid
Houston, TX, USA
In Person
RetailRetail Store Management
About the job
Requirements
- Operational or retail management experience.
- Leadership experience in a complex environment with multiple direct reports.
- Thorough understanding of retail accounting.
- Experience with ordering, inventory maintenance, and shrink control.
- Leadership skills, including people leadership, ownership mentality, business knowledge, strategic planning, and adaptability.
- Interpersonal skills.
- Ability to work a flexible schedule, including night shifts.
- Completion of H-E-B's or JVSS's Management Training Program.
- Successful completion of JVSS and H-E-B School of Retail Management (SORM).
- Ability to lift moderate to heavy loads; bend, push or pull, kneel, squat, and stand and walk for long periods.
- Ability to work around moving mechanical parts and equipment and in wet, humid, dry, cold, and hot conditions.
- Ability to work in a fast-paced environment, handle multiple tasks and shifting priorities, and work in various store areas throughout a shift.
- Ability to work with customers and attend to their needs.
Responsibilities
- Use independent judgment or effectively recommend employment-related and business decisions, including product and department strategies and decisions involving hiring, promotion, discipline, suspension, discharge, rewards, and other Partner-related matters.
- Manage people, staffing, and training for the area of focus.
- Review and analyze financial and performance reports and identify and follow up on opportunities and issues.
- Manage Operational Review Team-related audits and findings.
- Conduct detailed store or department walks.
- Maintain work instructions for the area of focus.
- Monitor and report on inventory estimates and Direct Store Delivery accounting.
- Take ownership of the department and total store.
- Create weekly schedules to meet business needs.
- Operate in a cross-functional environment.
- Ensure proper ordering and inventory levels within the department.
- Order product and perform quality control.
- Participate in the store leadership team to coordinate, integrate, and align total-store plans.
- Support leadership and department teams with a total-store mindset.
- Manage operations in the area of focus and monitor craftsmanship, shrink, safety, and quality assurance.
- Create actionable plans and follow up on contingencies.
- Serve as the Brand Promise Champion.
- Focus on Partner and customer relationships, collaboration, communication, and education.
- Model and cultivate customer service across store departments.
- Identify and develop future talent.
- Model and promote active engagement with the community.
- For Inventory Flow, manage center-store inventory workflow, including receiving and shelf edge; assist with weekly execution of the center-store merchandiser planner; organize and plan according to the daily forecast and inventory workflow; and lead the inventory flow team to maximize productivity and efficiency.
- For Front End, manage overall front-end operations, ensure customer service and efficient throughput, ensure front-end operating procedures are followed, and manage a large team efficiently.
- For Market, manage overall meat market operations, ensure food safety compliance and Partner safety requirements, and apply knowledge of meat-cutting equipment, specialty meat items, and meat-cooking techniques.
- For Produce and Bakery, manage overall produce and bakery operations, plan and execute production plans and merchandising programs to drive sales, and ensure food safety compliance and Partner safety requirements.
- For Floor (total store), ensure proper store closing, evening replenishment, and store conditions; maintain appropriate levels, organization, and purchasing of total-store supplies; oversee safety programs and regulations, sanitation, and pest-control programs; and manage the Store Recovery Team.
About the company
H-E-B is a Texas-based grocery retailer with multiple store formats, including upscale Central Market, budget-friendly Joe V's Smart Shop, and Hispanic-focused Mi Tienda. It runs more than 435 stores in Texas and Mexico and employs over 154,000 people. Its product offering is everyday groceries and associated services, supported by a growing digital and delivery capability (notably via the Favor Delivery acquisition). The company emphasizes long-term, family-owned thinking rather than short-term market pressures, differentiating itself through strong regional identity, a diverse store format strategy, and a focus on customer loyalty. Its goals are to expand its store footprint in Texas and Mexico while enhancing digital and delivery services to better serve local communities.
Company Size
10,001+
Company Stage
N/A
Total Funding
N/A
Headquarters
San Antonio, Texas
Founded
1905
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Simplify's Take
What believers are saying
- H-E-B opened Forney on February 4, 2026, and Mid-Cities on May 20, 2026.
- San Marcos opens a 114,000-square-foot H-E-B in October 2026, adding 450 jobs.
- Self-service kiosks launched at 40 True Texas BBQs on September 22, 2026.
What critics are saying
- H-E-B recalled jalapeño products again on August 14, 2026 after Salmonella contamination.
- H-E-B faces a $1 million lawsuit from the November 5, 2025 fatal truck crash.
- A major food-safety incident would destroy H-E-B's trust moat and private-label economics.
What makes H-E-B unique
- H-E-B opened its 12th DFW store in Euless on May 20, 2026.
- The chain pairs groceries, 50 True Texas BBQs, and Favor delivery across Texas.
- Dunnhumby ranked H-E-B America's top grocer in 2026, reinforcing loyalty and value.
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Benefits
- Flexible Work Hours