Service Sales Representative
About the job
- Strong written and verbal communication skills.
- Working knowledge of Microsoft Office Suite.
- Strong organization, problem-solving, and customer service skills.
- Demonstrated ability to influence the market.
- Ability to travel locally daily.
- Experience with Microsoft Dynamics customer relationship management or a similar system.
- Three to five years of experience in the heating, ventilation, and air conditioning industry.
- A bachelor's degree in engineering, preferably Mechanical or Industrial Engineering.
- Excellent initiative and interpersonal communication skills.
- Ability to travel up to 20%.
- Compile lists of prospective customers for use as sales leads based on the installed equipment database, industry sources, business directories, vertical-market information, and other lead-generation sources.
- Travel throughout the assigned territory to call on regular and prospective customers, solicit orders, build customer relationships, and follow up on customer concerns.
- Prepare cost estimates and price quotations on new work and coordinate the preparation of cost estimates on project continuations.
- Verify and quote prices and credit terms, and prepare sales contracts for obtained orders.
- Perform tests and conduct surveys on competitive products to determine the need for product alterations or the development of new products.
- Prepare pipeline, sales activity, and business plan reports.
- Identify and implement tools and resources to assist sales efforts, including energy rebates, estimated payoffs, and return on investment calculations.
- An MBA and/or progressive field sales experience.
About the company
Daikin Applied manufactures and delivers HVAC products and services that improve indoor air quality and energy efficiency. Its offerings include branded air-conditioning equipment, advanced technology, IoT-enabled systems, and next-generation compressors, sold through a global network of sales, service, and parts offices. The products work by using energy-efficient HVAC equipment and connected controls to regulate climate, monitor performance, and optimize energy use. What sets Daikin Applied apart is its global scale, integration with its Daikin Industries parent and extensive production footprint, and emphasis on IoT-enabled systems combined with high-quality service and parts support. The company’s goal is to provide reliable, efficient, and high-quality indoor air environments by leveraging advanced technology and a comprehensive service network.
Company Size
1,001-5,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Minneapolis, Minnesota
Founded
1924
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Simplify's Take
What believers are saying
- AI and hyperscale demand drove 2026 launches for WME-C Quad Chiller and Pathfinder systems.
- The San Diego live AI Cooling Showcase validates Daikin's full-stack cooling story under real workloads.
- The 2027 training institute strengthens technician supply while customers face persistent HVAC labor shortages.
What critics are saying
- A March 2026 Michigan class action accuses Daikin units of HVAC price-fixing.
- Integration risk rises after Chilldyne and DDC Solutions acquisitions across multiple cooling architectures.
- If data-center cooling demand softens, the 2027 Plymouth buildout becomes stranded capacity.
What makes Daikin Applied unique
- Yu Nishiwaki took CEO in July 2026, preserving Daikin's 30-year operating continuity.
- Daikin Applied now spans chillers, air handlers, liquid cooling, and modular data-center systems.
- Plymouth, Minnesota houses a $163 million R&D lab and $30 million training institute.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) Retirement Plan
401(k) Company Match
Company provided life insurance
Short-term and long-term disability
Unlimited Paid Time Off
Paid Vacation
Paid Holidays
PTO/vacation
Flexible Work Hours
Hybrid Work Options
Remote Work Options
Sabbatical Leave
Wellness Program
Mental Health Support
Gym Membership
Phone/Internet Stipend
Home Office Stipend
Parental Leave
Family Planning Benefits
Fertility Treatment Support
Tuition Reimbursement
Professional Development Budget
Conference Attendance Budget
Training Programs
Stock Options
Company Equity
Tuition Reimbursement
Adoption Assistance
Childcare Support
Elder Care Support
Paid Sick Leave
Paid Parental Leave
Relocation Assistance
EmployeeReferral Bonus
Performance Bonus
Company News
Daikin Applied has opened an expanded 191,000-square-foot Modular Solutions facility in Phoenix, Arizona. The expansion raises production capacity for custom-built hydronic and electric systems by about 150%. The site grows from 58,000 square feet. It builds and tests complete cooling systems in a factory, which the company says cuts deployment time and simplifies onsite installation. Demand is rising from data centres, healthcare facilities, higher education campuses, and industrial operations. The plant can also produce Daikin-owned technologies in-house, including Chilldyne® liquid cooling distribution units and DDC Solutions S-Series rack containment. "The additional capacity allows us to support more customers, take on larger projects," said Stephen McGee, general manager of Modular Solutions.
Claros Technologies has closed a $55 million Series B funding round to accelerate global commercialisation of its PFAS destruction technology. The round was led by Treehouse Family Capital, with participation from Daikin America, Veralto, Bush Foundation, Nord Asset Management, and Saint Paul & Minnesota Foundation. The Minneapolis-based company develops ClarosTechUV, a patented system that permanently destroys PFAS chemicals, and operates ClarosLabs, a mobile laboratory for PFAS analysis. Recent demonstrations showed over 99.99% destruction of PFAS compounds in industrial process water and groundwater remediation applications. The funding will support manufacturing expansion, commercial deployments across North America, Europe, and Asia, and strategic hiring in engineering and operations. Founded in 2018, Claros aims to address growing demand from industrial manufacturers, remediation firms, utilities, and government agencies seeking permanent PFAS destruction solutions amid tightening global regulations.
Daikin Applied announces new top leadership. July 2, 2026 MINNEAPOLIS - Yu Nishiwaki is the new president and CEO of Daikin Applied, while James Moe has been named COO and Hirokazu Hirao has been named chief operating officer of manufacturing. The appointments, which the company says strengthen its operating model as it continues to scale its capabilities to support customers and advance strategic priorities, were effective July 1. "It is an honor to serve as president and CEO of Daikin Applied," said Nishiwaki in a press release. "Having served as COO, I've seen firsthand the talent, dedication, and ingenuity of our people, and that gives me tremendous confidence in what we can accomplish together. From commercial buildings and healthcare facilities to schools, manufacturing operations, and data centers, the demands on today's built environment are rapidly evolving. As we look ahead, we will continue strengthening customer relationships, advancing innovation, and empowering our teams to deliver lasting value for the people and industries we serve." Nishiwaki, who had served as COO since 2023, will now lead the organization in its next phase of growth, the press release said. He brings nearly three decades of experience with Daikin, including roles as general manager for Daikin Air Conditioning Italy and vice president of strategic planning for Daikin Applied Americas. Moe has been instrumental in driving growth and profitability since joining Daikin Applied in 2016, the company said. In his new role, Moe will unite Daikin's air handling, chiller and applied terminal systems business units with his current oversight of sales, service, solutions, and Alliance Air Products. Hirao joins Daikin Applied after more than 37 years with Daikin Industries Ltd., most recently as general manager of the global Applied Solutions division. He brings extensive experience leading manufacturing operations within Daikin, the press release said. The new leadership structure reinforces Daikin Applied's commitment to advancing solutions for mission-critical environments, the press release said. Looking for quick answers on air conditioning, heating and refrigeration topics? Try Ask ACHR NEWS, its new smart AI search tool. Ask ACHR NEWS Looking for a reprint of this article? From high-res PDFs to custom plaques, order your copy today! SPONSORED BY Hi there. I'm Ask ACHR NEWS. You can ask me anything about HVACR trends, news, and insights. Go ahead, type something below, and let's get started! JOIN TODAY To unlock your recommendations. Already have an account? Sign In
Daikin Applied has appointed Yu Nishiwaki as president and chief executive officer, James Moe as chief operating officer, and Hirokazu Hirao as chief operating officer of manufacturing, effective 1 July 2026. Nishiwaki, who served as COO since 2023, brings nearly three decades of Daikin experience and will lead the company's next growth phase aligned with its Fusion30 global vision. Moe will unite the company's Air Handling, Chiller and Applied Terminal Systems business units with sales, service and solutions operations. Hirao joins after 37 years with Daikin Industries, most recently leading the global Applied Solutions Business Division. The restructure supports Daikin Applied's expansion in mission-critical environments, including a $163 million R&D test lab in Plymouth, Minnesota, and strategic acquisitions in liquid cooling technology.
Daikin Applied invests US$30 million in HVAC training facility. USA: Daikin Applied has broken ground on a US$30 million Solutions & Technical Institute in Plymouth, Minnesota, as part of its efforts to address the growing shortage of skilled HVAC professionals. Scheduled to open in 2027, the 64,000-square-foot facility will provide hands-on training using more than 50 fully operational HVAC units and offer up to 120 specialised training programmes covering advanced controls, diagnostics, system optimisation and sustainable technologies. The institute will support the development of technicians, engineers, sales professionals and service personnel while enhancing customer training. The investment complements Daikin Applied's US$163 million research and development test laboratory currently under construction in Minnesota, reinforcing the company's long-term commitment to workforce development and innovation in the commercial and industrial HVAC sector.