C

Cermati.com

Financial product marketplace and application service

IT Support Senior Staff

Full-Time
No salary listed
Entry, Junior
Bachelor's
Jakarta, Indonesia
In Person
IT OperationsIT Service Desk & End User Support

About the job

Requirements
  • A bachelor's degree majoring in Computer and Network Engineering or a related field.
  • At least one year of experience in IT support; fresh graduates are welcome to apply.
  • Proficiency with Windows, Linux, and Mac operating systems, office applications, and support software and devices.
  • Knowledge of network, hardware, software, and printer troubleshooting.
  • Problem-solving skills.
  • Communication skills.
Responsibilities
  • Help ensure the company's IT operations run smoothly.
  • Support and maintain the office network and internet connection to the provider.
  • Troubleshoot and resolve IT problems, including researching software to install and resolving printer, laptop, and internet problems.
  • Create daily reports related to connectivity and resource monitoring at the placement office.
  • Set up PCs and laptops, and research items for the company to procure.
  • Prepare and process IT peripheral handovers to and from employees during onboarding and offboarding.

About the company

Cermati is a Jakarta-based fintech platform that helps Indonesians research, compare, and apply for financial products like credit cards, loans, mortgages, auto loans, savings, insurance, and bill payments. It aggregates information from banks and financial institutions into a standardized format so users can understand options and make informed choices. The service often handles parts of the application process for partners, earning commissions from successful applications rather than charging users. Its goal is to expand financial inclusion in Indonesia by making financial products easier to find, compare, and access for a population that's increasingly online but underserved in formal finance.

Company Size

501-1,000

Company Stage

Series A

Total Funding

$1.9M

Headquarters

Jakarta, Indonesia

Founded

2015

Get referred to Cermati.com

See people who can refer or advise you

Simplify Jobs

Simplify's Take

What believers are saying

  • July 2026 BCA funding expanded Indodana PayLater reach across 180 Indonesian cities.
  • Cermati Protect launched multiple 2026 partnerships, showing active cross-sell and monetization.
  • Series D rumors from 2024 suggest investors still see scalable value in Cermati.

What critics are saying

  • BNPL default losses can hit Indodana Finance fast if consumer delinquencies rise in 2026.
  • OJK fined dozens of firms in 2026, raising compliance risk for Indonesian lenders.
  • Cermati depends on partner distribution; losing BCA, banks, or merchants weakens growth immediately.

What makes Cermati.com unique

  • Cermati groups comparison, brokerage, and BNPL under one Jakarta fintech platform.
  • Indodana Finance's BCA-backed IDR1.5 trillion facility deepens funding access for 2026 growth.
  • Cermati Protect keeps bundling insurance with tiket.com, Bumame, and DR SPECS.

Help us improve and share your feedback! Did you find this helpful?

Benefits

  • Flexible Work Hours

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

-1%

2 year growth

-1%
DailySocial
Aug 12th, 2022
Cermati Is Reportedly Securing 250 Billion Rupiah Series D Funding Led by MDI Ventures | DailySocial.id

Financial product aggregator startup Cermati reportedly secured Series D round funding of $17 million led by MDI Ventures