Optics Trainee
About the job
- The role is suitable for candidates without prior specialist experience.
- An empathetic and approachable manner is required to create a trusting customer atmosphere.
- The candidate must work independently while also collaborating in a close-knit team and taking responsibility.
- Advise customers empathetically and guide them through the process of selecting the perfect pair of glasses.
- Support the individual selection of suitable eyeglass lenses and advise customers on fashionable modern frames.
- Use modern technology to add precision to the advising process.
- Handle organizational tasks and help ensure a smooth customer-advising process.
- Previous customer-advising experience, ideally in retail sales or a similar service-oriented role.
- Interest in fashion and current trends, with the ability to apply that awareness in customer advising.
About the company
Fielmann sells prescription glasses, sunglasses, contact lenses and hearing aids through stores and online shops, alongside primary eye-care services. Its network spans Europe and the United States under the Fielmann name and brands including Shopko Optical, SVS Vision and Optika Claus. The group designs and manufactures optical products, fits prescription lenses for customers and combines hearing-aid services with optical retail. Customers pay for products and care through direct sales, and in-house production helps remove intermediaries. Fielmann began when Guenther Fielmann opened his first optical store in Cuxhaven in 1972; the family-controlled listed group is headquartered in Hamburg, Germany.
Company Size
10,001+
Company Stage
N/A
Total Funding
N/A
Headquarters
Hamburg, Germany
Founded
1972
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Simplify's Take
What believers are saying
- In October 2026, Fielmann posted branch and technical operations manager roles for its new Roth opening.
- German store hiring accelerated: store-job applications quadrupled and optician/audiologist hires doubled by June 2026 year over year.
- Fielmann's German careers page lists a 13th-month salary and annual EUR 1,080 product allowance for staff and family.
What critics are saying
- Germany's 60% sales share concentrates Fielmann's risk: its August 2026 growth outlook fell from 5%-7% to 2%-5%.
- Fielmann's US segment adjusted EBITDA margin fell to 12.5% in H1 2026 from 14.9% amid targeted transformation investment.
- Finance staff faced documented restructuring: severance costs were recorded for finance-division reorganization through June 2026.
What makes Fielmann unique
- More than 7,000 opticians and acousticians receive annual training at Fielmann's Ploen Castle academy.
- In 1981, Fielmann replaced the eight health-insurance frames with 90 free styles in 640 varieties.
- Fielmann's Hamburg flagship combines 1,400 square meters of retail with omnichannel technology and exclusive brands.
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