Protolabs

Online-quoted digital manufacturing for prototyping

Global Product Manager

Product ManagementUpdated on Nov 12

Full-timeMaple Plain, MN, USA

About the Job

Requirements

A bachelor's degree in technology, engineering, or business is required; an MBA or advanced degree is preferred.
Candidates with non-technical majors must demonstrate technical understanding and experience working with strong technical organizations.
At least five years of related business-to-business experience in a business over $50 million is required, reduced to three years for candidates with an MBA or advanced degree.
Candidates must demonstrate exposure to or familiarity with at least three product management or strategic marketing tools, including market sizing, market segmentation, voice of the customer, value proposition development and quantification, offer management, and value-based pricing.
Candidates must have participated successfully in larger global projects and cross-functional teams that achieved milestones and completed deliverables.
Candidates must have manufacturing experience spanning how business-to-business customers transact, how to manage vendors, and how products are manufactured.
Candidates must be comfortable with public speaking and executive team interactions.
Candidates must be able to travel up to 30%.
Candidates must demonstrate leadership skills and instincts, professional growth, and the ability to achieve results in matrix organizations by using influence skills.
This role is open only to U.S. citizens, lawful permanent residents, or foreign nationals granted refugee or asylee status; individuals with temporary visas are not eligible for hire.

Responsibilities

Define the Network product roadmap, including the end-to-end customer experience, and build a structured pipeline of partner and platform investments needed for Network growth.
Define the capabilities, certifications, and quality standards manufacturing partners need to serve end markets and customers; identify and prioritize new capability and service gaps in the Network.
Assess offers and performance consistently, grounding Network strategy in customer demand signals, marketplace dynamics, and platform scalability requirements.
Lead the Network go-to-market strategy, define its value proposition in customer-centric terms, and support internal sales in explaining why and when customers should use the Network rather than the factory offering.
Work with Pricing and the Network Sourcing Team to develop pricing strategies based on value delivered relative to each country's next-best alternative, and lead pricing-management change initiatives to extract value from new and existing offerings.
Act as a mini-general manager for the Global Network business segment, with P&L accountability and responsibility for margin optimization; monitor and drive actions on commercial results, including revenue, orders, and order lines against budget and trends.
Collaborate with marketing to drive top-of-funnel traffic and ensure sales motions and the site experience increase conversion; partner with marketing and software teams to improve customer experience and revenue attainment.
Captain new product introduction teams for specific offers as required by the Senior Global Product Director.
Translate the roadmap, voice-of-customer insights, and Net Promoter Score feedback into functional requirements for platform and operations teams, ensuring the Network experience meets or exceeds the company's standard.
Collaborate with sourcing, operations, sales, customer service, and supply chain to deliver product success and ongoing operational excellence.
Champion global alignment across regions for Network initiatives.
Monitor and report market trends, customer needs, and the competitive landscape; identify opportunities and drive innovation and new product development for Network solutions.

Desired Qualifications

Experience in a Network-based fulfillment model is highly preferred.

Salary Range: 124200 to 142000 (Currency: USD) (Pay period: per-year-salary)

Be yourself at Protolabs

Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification.  We are an equal opportunity employer, and we are committed to building a diverse team that feels they are valued in the workplace.  So do you feel you do not meet every single requirement but still intrigued? We encourage you to still apply!  You can help make our company even better.  We do not discriminate based on race, color, national origin, sexual orientation, gender, age, mental or physical ability, or any way you represent yourself.  We strongly believe diversity makes for more successful teams.

Why Protolabs?

We are the leaders in digital manufacturing. We hire doers, makers, and creative thinkers who tackle our roles with an entrepreneurial spirit. Our culture is centered around meaningful work that brings new and innovative products to market at unprecedented speeds. We are a diverse team that comes from all walks of life and take pride in our team who is smart, genuine, humble, and passionate about what we do. It’s our people who fuel our creativity and make our culture feel like home.

Join our team as a

Global Product Manager!

This is a HYBRID role - onsite Tuesday-Thursday in Maple Plain, MN.

As the Protolabs Network: Global Product Manager, you will drive the growth, strategy, and performance of our global market and product portfolio. Blending market leadership with business ownership, this high-impact role requires your skills to bring a general-manager mindset to the team. We want you to accelerate profitability, champion innovation, and deliver operational excellence across a dynamic global network.

What You Will Do:

Global Network Product Leadership :

Defines the Network product roadmap, including the end-to-end customer experience, building a structured pipeline of partner and platform investments needed for Network growth.

Define the capabilities, certifications, and quality standards required from manufacturing partners to meet the needs of the end markets and customers we serve by identifying and prioritizing new capability and service gaps in the Network.

Conducts consistent offer and performance assessment, ensuring the Network strategy is grounded in customer demand signals, marketplace dynamics, and platform scalability requirements.

Leads Network go-to-market strategy, defining our Network value proposition in customer-centric terms and supporting our internal sales team to clearly articulate why and when customers should leverage the Network versus our factory offering.

Work closely with Pricing and Network Sourcing Team to develop pricing strategies based on value delivered relative to customer’s next best alternative in each country and lead change management around pricing management to extract maximum value from new and existing offerings.

Cross-Functional Leadership:

Act as a mini-GM for the Global Network business segment, including P&L accountability and margin optimization. Monitor and drive actions around commercial results (revenue, orders, order lines, etc compared to budget and trends).

Collaborates with marketing to drive top of funnel traffic, ensuring that sales motions and site experience lead to increasing conversion. Partners with these teams, along with software, to consistently improve customer experience and revenue attainment.

Captain NPI teams for specific offers as required by the Sr. Global Product Director.

Translates roadmap, voice-of-customer insights, and NPS feedback into functional requirements for the platform and operations teams, ensuring the Network experience meets or exceeds the Protolabs standard.

Collaborate with sourcing, operations, sales, customer service and supply chain to deliver product success and operational excellence on an ongoing basis.

Champion global alignment across regions for Network initiatives

Monitor & report market trends, customer needs, and competitive landscape to identify opportunities. Drive innovation and new product development for Network solutions.

What You Will Bring:

Bachelor's degree in technology, engineering or business. MBA/advanced degree preferred.
Demonstrable track record of technical understanding and working with strong technical organizations required for non-technical majors.
At least 5 years (3 years if with MBA/ advanced degree) of related business-to-business experience on a business >$50M.
Demonstrable exposure/familiarity with product management/strategic marketing core toolkit, including at least three of the following: market sizing, market segmentation, voice of the customer, value proposition development & quantification, offer management, and value-based pricing.
Track record of successful participation in larger global projects and cross-functional teams that successfully achieve milestones and complete deliverables.
Manufacturing experience spanning how B2B customers transact, how to manage vendors, and how products are manufactured.
Experience in Network-based fulfillment model highly preferred.
Comfortable with public speaking and executive team interactions.
Ability to travel up to 30%.
High-energy, creative and resourceful self-starter who demonstrates leadership skills and instincts.
Successful track record of professional growth and achieving results in matrix organizations where they had to use influence skills to drive results.

What's In It For You:

We offer a competitive salary and total rewards package

We offer amazing benefits including but not limited to:

Health Insurance: Traditional OR High Deductible plan

Flexible Spending Accounts

Health Savings Account (including employer contributions)

Dental and Vision

Basic and Supplemental Life Insurance

Short-Term and Long-Term Disability

Paid caregiver leave

You will receive at least 3 weeks of PTO + Wellness + Holiday Pay + Volunteer Hours

401k with company match and immediate vest

Employee Stock Purchase Program at a discounted rate

Matching grants through Protolabs foundation

And More!

Proto Labs maintains ITAR-compliant operations in all of our United States based facilities. Due to ITAR regulations, this role is only open to U.S. Citizens, lawful permanent residents (green card holders) or foreign nationals granted refugee or asylee status. Individuals with temporary visas (e.g. E, F-1, H-1, H-2, L, B, J, TN or OPT) are not eligible for hire in this role.

Proto Labs, Inc. is an Equal Opportunity Employer

Physical Demands:

While performing the essential duties of this job, the employee is regularly required to sit; use a computer keyboard, monitor and mouse, telephone and printer; reach with hands, and arms, talk, see and hear. The employee is occasionally required to stand, walk, stoop or kneel and must occasionally lift and/or move up to 25 pounds.

Work Environment:

Indoors (A/C); nonsmoking; the majority of this job function is performed in an office setting requiring normal safety precautions. However, there may be job duties that require the employee to spend time in the manufacturing areas exposed to machinery and noise; eye protection occasionally required. Occasionally works in outside weather conditions. Occasionally works near moving mechanical parts and in high, precarious places and is occasionally exposed to wet and/or humid conditions, fumes or airborne particles, toxic or caustic chemicals, risk of electrical shock and vibration. The noise level in the work environment is usually quiet to moderate.

About the Company

Protolabs

Online-quoted digital manufacturing for prototyping

Protolabs delivers digital manufacturing services for rapid prototyping and low-volume production. Its core offerings include 3D printing, CNC machining, and injection molding, all accessible through an online quoting system that provides free design analysis within hours. The company leverages a global network of more than 250 vetted manufacturing partners to provide fast, scalable production with consistent quality. Unlike traditional shops, Protolabs combines an automated, online workflow with a large partner network to quickly move a concept from design to production, aiming to reduce development time and total costs. The goal is to help engineers, designers, and product developers bring ideas to market faster by pairing speed, cost efficiency, and responsive customer service with broad manufacturing capabilities.

Company size: 1,001-5,000
Company stage: IPO
Headquarters: Maple Plain, MN
Founded: 1999

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