Inside Channel Manager

Location: Sofia, Bulgaria
Working model: Hybrid 

Make an impact with us

At Milestone Systems, what you do matters. People are at the heart of everything we do, grounded in integrity, collaboration, strong relationships, and a curiosity that drives continuous learning. It is how we work together, learn from one another, embrace new perspectives, and create lasting impact. 

In this role you will develop and grow our network of resellers in Central Eastern Europe and Israel.Based in our Sofia office (hybrid mode), you’ll play a key role in strengthening our presence in the region by fostering strong relationships and driving sales of our cutting-edge security technology solutions.

Join the global leader in Open Platform IP Video Management Systems, and be part of an innovative company that values diversity, collaboration, and professional growth.

About the Role

As an Inside Channel Manager, you'll drive the growth and success of Milestone's reseller network across Central Eastern Europe and Israel by building strong partner relationships, identifying new business opportunities, and increasing sales of our innovative security technology solutions. Working closely with resellers, distributors, and internal teams, you'll help expand Milestone's regional presence through partner enablement, business development activities, customer engagement, and regular travel across the region.

What you will do

• Build and nurture relationships with resellers to increase Milestone software & hardware sales.
• Onboard and support new channel partners, helping them thrive in our ecosystem.
• Conduct engaging online demos & webinars for resellers and customers.
• Drive business growth through meaningful conversations & strategic sales calls with key partners.
• Work closely with distributors to increase Milestone footprint with more resellers and partners.
• Represent the company products and solutions at events, seminars, and exhibitions.
• Document activities and track opportunities using Salesforce CRM.
• The job will require travelling in the region.

What you bring

• Experience in Inside Sales or Channel Partner Management with proven track record.
• Preferred experience with 2-tier sales approach.
• Fluency in English (other Eastern Europe language is a plus)
• A background in technology, SaaS, or security solutions is a plus.
• Strong communication & relationship-building skills.
• Organized, detail-oriented, and proactive in driving results
• Experience with CRM tools (Salesforce experience is a bonus). Power-BI reports

How you will make a difference

• You are a problem solver with a customer-first mindset.
• You love connecting with people and helping businesses grow.
• You’re excited about working in the fast-evolving tech industry.
• You value teamwork and collaboration in a supportive environment.
• You’re looking for a company that celebrates diversity and supports career growth.

Meet the team

Central Eastern Europe team is recognized among the fastest growing regions for the EMEA Go-to-market organization, and our goal is to continue delivering great value to our customers and partners with a focus of further development of the local Milestone community.

You will be part of a team of dynamic and proactive professionals who are result-driven and solution-oriented but always open and friendly, sharing knowledge and thinking out of the box.

How we support you

• Individual development plans aligned with your career goals
• Access to training, learning resources, and certifications
• Flexible working arrangements
• Supportive leadership and regular feedback
• Opportunities for cross-functional and cross-regional collaboration
• Social activities and spaces to connect with colleagues

What we offer

• Hybrid-friendly / flexible way of working
• 25 days’ vacation
• Employer covered luxury health and dental packages
• Best Doctors Insurance
• Transportation benefits
• Compliments gift card
• Food vouchers
• Multisport card covered by employ

If you’re ready to make a significant impact and take your career to the next level, we’d love to hear from you!

About Milestone Systems

Milestone Systems is a leading provider of data-driven video technology software. Our portfolio includes XProtect video management software, Arcules video surveillance as a service, and BriefCam analytics. We amplify what organizations of any size can see, do, and achieve with video.