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Harbinger Motors

Electric commercial vehicles with driver-centric design

Field Service Engineer

Equipment Field ServiceConfirmed live in the last 24 hours
Full-timeGarden Grove, CA, USA

About the Job

Requirements

  • At least 5 years of work experience in a vehicle workshop and/or dealer shop.
  • A bachelor's degree in engineering or equivalent experience.
  • Strong understanding of building electrical systems.
  • Experience with electric vehicles and high-voltage systems.
  • Familiarity with vehicle Controller Area Network (CAN) communication.
  • Expertise with Vector CANoe and CANalyzer.
  • Strong understanding of vehicle systems and their interactions.
  • Ability to travel as required.
  • A valid driver's license.
  • Ability to self-start, manage, and complete tasks with varying levels of advance information provided in written and verbal formats.

Responsibilities

  • Provide remote technical support for customer fleets.
  • Provide field support for customer fleets, special events, and testing.
  • Consult customers on installing charging equipment in their facilities.
  • Support engineering prototype builds.
  • Influence design for service.
  • Manage and organize tools and the shop, including supplies inventory.
  • Collect data and perform root cause analysis.
  • Calibrate equipment and maintain records.
  • Conduct hands-on testing.
  • Develop and trial service procedures.
  • Train trainers for the service network and other internal technicians.
  • Travel, at times reaching approximately 65%–70%.
  • Work onsite at customer and dealer locations to solve vehicle issues and at headquarters on prototypes.
  • Consult with customers on charge-infrastructure installations in their facilities.

Desired Qualifications

  • Experience with building electrical systems.
  • Knowledge of electrical building codes.
  • Factory training programs through original equipment manufacturers (OEMs).
  • Ability to interface with people from different technical disciplines and work effectively with them.

About the Company

Harbinger Motors

Electric commercial vehicles with driver-centric design

Harbinger Motors designs, builds, and sells electric commercial vehicles. Its products use a unique chassis architecture and drive-by-wire steering to create vehicles that enhance driver comfort, safety, and productivity. The company emphasizes ergonomics, such as a floor height below 28 inches, and prepares its vehicles to be autonomous-ready, enabling potential autonomous operation in the future. Revenue comes from vehicle sales and related services like customer support and maintenance, with a data-driven approach that uses tracking tools to understand customer needs and improve products. Harbinger Motors differentiates itself from competitors by prioritizing the driver experience and operational productivity through its ergonomic design, driver-focused features, autonomous-readiness, and data-informed improvements. The company's goal is to transform the commercial vehicle industry by delivering practical, user-friendly EVs that boost safety and efficiency for businesses.

Company size
201-500
Company stage
Series D
Total funding
$597.7M
Headquarters
Garden Grove, CA
Founded
2021

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