Construction Superintendent

Job Title: Construction Superintendent

Name: 

Supervisor Title: Project Manager / Senior Construction Superintendent

Name: 

Revised Date: 

Department: Field Construction

Classification: Exempt

Location: On-site at Minto community

Purpose:

Responsible for the management and oversight of new home construction in accordance with Minto’s standards and processes.  Accountable for Homes being delivered on time, according to plans and specifications, meeting all required building codes, on budget, 100% completed for NHC and within Minto’s quality standards. Ensures and enforces daily adherence to QI, SWPPP, health and safety Company programs and policies. Supports a culture of high employee engagement, development, ownership, results and world class customer experience. Develops trusting and productive relationships with trade partners, municipalities, inspectors, customers and team members. 

Act as a liaison between the Company and its customers to ensure customer satisfaction is maintained throughout the construction process and to resolve any complaints. 

To perform this job successfully, you must be able to perform each essential duty below satisfactorily, as assigned. The requirements listed below are representative of the knowledge, skill, ability, and characteristics required to thrive in this position. The job duties below are not exhaustive of this position.

Key Responsibilities and Accountabilities:

Construction operations

• Manages the successful execution of building new homes in assigned project.
• Provides expertise with the constructability and specifications of new homes to other Field Construction Superintendents.
• Support efforts to ensure assigned homes are properly staffed with trade partners to deliver quality homes, on time, 100% complete and within budget.
• Supports a culture of ownership, integrity and accountability.
• Executes and enforces the Construction Quality Assurance program designed by Company to improve quality of built homes.  
• Inspects and certifies homes assigned are 100% completed at QI.
• Accountable for each home assigned to be 100% finished at NHC and within Company quality standards.
• Provides weekly communication/updating to customers at a minimum and promptly attend any questions or concerns.
• Ensures every customer is delighted with the overall experience.
• Responsible to update Minto’s scheduling program twice a day with proper notes in all assigned homes.
• Reviews and manages daily construction progress and validates schedule accuracy in all assigned homes.
• Ensures 100% completion of tasks per schedule and first pass yield.
• Determines when a task should be deemed quality completed before moving on to the next.
• Authorizes payment for materials received and work completed per Minto’s expectations and contractual agreements.
• Drives actions to improve efficiency, eliminate waste and improve quality.
• Responsible for closing 100% of assigned homes per set time expectations with customers.
• Creates necessary EPOs in accordance with trade partner scope of work, construction documents and Minto’s policies.
• Responsible for starting 100% of assigned homes per project plan.
• Completes final inspections and request Certificate of Occupancies on time, 30 days prior to closing date.
• Spends at least 80% of the time on the field inspecting homes for task completions and quality.
• Uses scopes of work to meet Minto construction standards.
• Identifies trends and prevents anything that disrupts the daily schedule, quality, safety or general appearance of site and homes.
• Coordinates, communicates and deals with third party consultants and code enforcement officials.
• Collaborates with trade partners throughout construction process to improve quality and completion of tasks.
• Performs daily quality assurance checks on trade partners’ daily tasks and progression in assigned Homes.
• Provides positive or constructive feedback on trade partners’ performance, with properly recorded events.
• Reviews architectural and engineering drawings to ensure that all specifications and details are being followed and executed.
• Enforces Minto’s heath and safety program. Responsible for all times adherence to safety and health protocols in assigned homes.
• Responsible for ensuring accidents are promptly reported and assist with investigation.

• Enforces compliance with SWPPP protocols and maintenance every day in assigned homes.

• Assists in resolving all issues/conflicts related to daily construction activities.

• Manages customers’ experience during construction process in assigned homes.

• Maintains quality relationships with all team members and trade partners.
• Maintains strong relationships with municipalities and building officials to promote a productive environment and to work through challenging issues should they arise.
• Daily inspects assigned homes for presentation, cleanliness and overall compliance.
• Assures compliance with local and state building codes, regulations and permitting requirements. 
• Provides regular feedback to management about trade partners’ performance and participates with trade partners’ coaching.
• Responds to requests and needs of management as it relates to company directives.
• Manages daily construction operations with local teams to deliver each home on time and within budget.
• Approves EPO and soft cost spending for the construction operations. Works to meeting or exceeding community set goals.
• Represents and promotes the company at industry events and local building organizations.
• Establishes and fosters a culture of teamwork, ownership, integrity, accountability and excellence.

• Assists in the identification of internal and external training opportunities.

• Sets high standards, owns performance consistent with Minto’s values.

• Ensures all Minto staff and trades partners abide by OSHA regulations and Minto’s Health & Safety policies.
• Other duties within the scope, spirit and purpose of the job, as requested by management.
• Decision Impact: Division
• Department Responsibility: Single
• Budgetary Responsibility: Yes
• Direct Reports: No
• Indirect Reports: No
• Physical and other Job Requirements:  
  • Able to stand and walk around communities for prolonged periods of time.
  • Able to frequently communicate by telephone and through use of computer technologies, including but not limited to e-mail and video conferencing.
  • Possesses manual dexterity, fine motor skills, and the ability to operate a computer, read a computer screen and type on a keyboard. 
  • Able to lift 25 pounds.

Financial Accountability

Management and Leadership

Scope of Position

Technical competencies:

Education / Experience: High school diploma is required; 4 Years University or College Degree (construction related fields is preferred) and/or a minimum of 1 year of prior experience at the Assistant Superintendent level in the construction industry. 10-hour OSHA Safety Training Course for construction certification is required.

Skills, Knowledge and Abilities:

• Microsoft Office 365 Word, Excel, Teams and Outlook.
• Knowledge working in the home building industry, specifically with construction.

• Knowledge dealing with high-volume residential construction building processes and building codes.

• Knowledge of OSHA and EPA residential building requirements.
• Results-driven, accountable, strategic planner, organizer, problem solver and team-builder.

• Proficient communication skills (listening, verbal and written).

• Proficient with reading and understanding of construction documents, details and specifications.

• Track record of results working with and coaching vendors.

• Adaptability/flexibility.

• Good judgment and decision-making skills.

• Works well under stress.

• Time Management.

• Team player.

• Attention to detail.

• Organizational skills.

Core Competencies: 

Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidence; admits mistakes; doesn't misrepresent him/herself for personal gain.

Adheres to an appropriate (for the setting) and effective set of core values and beliefs during both good and bad times; acts in line with those values; rewards the right values and disapproves of others; practices what he/she preaches.

Blends people into teams when needed; creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.

Creates a climate in which people want to do their best; can motivate many kinds of direct reports and team or project members; can assess each person’s hot button and uses it to get the best out of him/her; appropriately delegates tasks and decisions; empowers others; invites input from each person and shares ownership and visibility; makes each individual feel his/her work is important; is someone people like working for and with.

Is good at establishing clear directions; sets stretching objectives; distributes the workload appropriately; lays out work in a well-planned and organized manner; maintains two-way dialogue with others on work and results; brings out the best in people; is a clear communicator.

Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each direct reports career goals; constructs compelling development plans and executes them; pushes direct reports to accept developmental moves; will develop and guide direct reports who need work; is a people builder.

Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.

Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.

Good at figuring out the processes necessary to get things done; knows how to organize people and activities; understands how to separate and combine tasks into efficient workflow; knows what to measure and how to measure it; can see opportunities for synergy and integration where others cannot; can simplify complex processes; gets more out of fewer resources.

Can marshal resources (people, funding, material, and support) to get things done; can orchestrate multiple activities at once to accomplish a goal; uses resources effectively and efficiently; arranges information and files in a useful manner.

Knows how businesses work; knowledgeable in current and possible future policies, practices, trends, and information affecting his/her business and organization; knows the competition; is aware of how strategies and tactics work in the marketplace.

Makes good decisions (without considering how much time it takes) based upon a mixture of analysis, wisdom, experience, and judgment; most of his/her solutions and suggestions turn out to be correct and accurate when judged over time; sought out by others for advice and solutions.

Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.