One to two years of social media marketing experience, including experience working with brand negotiation and deliverables, or project management experience involving calendar invites and project management tools.
Passion for short-form content, new media, and other social platforms.
Ability to proactively troubleshoot and solve problems quickly through the proper escalation process.
Strong verbal and written communication skills, including the ability to translate technical language effectively for non-technical stakeholders.
Working knowledge of Google Workspace; knowledge of HubSpot and Canva is a plus.
Ability to collaborate effectively.
High attention to detail and strong organizational skills.
Ability to work independently, learn quickly, and apply critical thinking.
Positive attitude and ability to work effectively as part of a team.
Ability to work within strict branding guidelines.
Responsibilities
Serve as Talent Coordinator for a roster of talent.
Communicate with partners and creators about expected delivery dates, delays, redraft requirements, caption requirements, and live links; add opted-in offers to the internal accounting system; and obtain payment remittance details for the accounting department.
Attend Talent Team stand-up meetings at 1 p.m. Eastern Time / 10 a.m. Pacific Time and recurring creator regroup meetings as applicable, prepare talking points with the respective creator's Manager, and take notes for follow-up and action items.
Respond actively across communication channels including iMessage group threads, Slack, and WhatsApp.
Present potential management scouting selections weekly and attend introductory meetings with potential signees.
Keep up with current social media trends, including news stories, memes, and trending sounds.
Maintain an organized process and structure.
Desired Qualifications
Experience working at an agency.
Ability to analyze data and identify insights to assess campaign performance.
About the Job
Palette is a fast-growing startup at the center of the creator economy. Our team of 80+ is working towards defining the standard for talent management and marketing in an era of new media dominated by digital-first entertainers.
Our management infrastructure mirrors the depth of attention given to the world’s biggest cultural and entertainment icons, and previously reserved for artists in traditional arenas of entertainment. Today, it services a roster of 200+ creators and influencers with a combined following of 1B+ serving over 45.8B impressions monthly. Our creators have starred in Super Bowl commercials, launched national brands, and have been featured in nearly every major publication.
Our marketing agency executes strategy for some of the most influential brands and organizations in the world, including: The Biden White House, Amazon, simplehuman, and the Gates Foundation. 42% of Americans under the age of 40 are no longer accessible through traditional marketing channels – we enable organizations to speak to those audiences. Our marketing team has been recognized with 5 Shorty Impact Awards, and has advised three US Presidents on the future of the internet.
The Role
Palette is looking for a Talent Coordinator to assist in the talent department’s day-to-day client management. The Talent Coordinator will have the ability to help shape our creators’ career trajectories and build their businesses cohesively. We want someone who will care for the well-being and growth of our creators, work with precision under tight timeframes, be responsive to all necessary requests around the clock, and have a can-do attitude.
Responsibilities
Serve as Talent Coordinator servicing a roster of talent.
This includes communicating between the partner and creator expected delivery dates, delays, and re-draft requirements + caption requirements + live links, adding the opted-in offer to our internal accounting system, and procuring payment remittance details for accounting department.
Attend stand up meetings (1pm ET / 10am PT) with Talent Team, along with creator regroup meetings on a recurring basis, depending on the creator. In these meetings, the Talent Coordinator will come prepared with talking points in conjunction with the Manager of the respective creator, as well as take notes on the call for all follow up / action items.
Actively respond across the various channels of communication (imessage text group threads, slack, whatsapp, etc.).
Present potential management scouting selections on a weekly basis, as well as attend intro meetings with potential signees.
Keep up with the latest social media trends such as, but not limited to news stories, memes, trending sounds, etc.
Maintain an organized process and structure.
Qualifications
1-2 years of social media marketing (experience working with brand negotiation & deliverables) or project management experience (sending calendar invites, project management tool experience, detail oriented)
Has a passion for short form as well as new media and other social platforms
Able to proactively troubleshoot and problem solve quickly and through the proper escalation process
Strong verbal and written communication skills, ability to effectively translate technical language to non-technical stakeholders
Working knowledge of Google Workspace. Hubspot and Canva knowledge a plus
Excellent collaboration skills
High attention to detail and very organized
Self-starter, a fast learner who has critical thinking
A positive attitude and keen team player
The ability to work within strict branding guidelines
The following skills are not required, but a plus:
Experience working at an agency
Ability to analyze data and identify insights to assess campaign performance