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Veeva Systems

Builds cloud software for life sciences

IT Consultant - Solutions Architect, Cloud CRM

Implementation & Technical Account ManagementConfirmed live in the last 24 hours
Full-timeBudapest, Hungary

About the Job

Requirements

  • At least 7 years of experience configuring, supporting, and implementing software solutions such as customer relationship management systems.
  • Experience in a customer-facing and/or consulting role and managing customer expectations.
  • Excellent organisational and multitasking skills.
  • A strong desire to continuously learn and develop.
  • Excellent verbal and written communication skills in English.
  • Ability to work independently.
  • Candidates must be legally authorised to be employed in Europe.

Responsibilities

  • Translate complex business needs into overarching technical designs.
  • Proactively drive customers toward Veeva and industry best practices.
  • Understand complex business processes and translate them into technical requirements.
  • Perform system configuration changes and data migrations.
  • Activate new product features and ensure seamless integration.
  • Troubleshoot system issues and provide timely solutions.
  • Collaborate with internal and external teams to ensure client satisfaction.
  • Provide ongoing professional services for customers using Veeva commercial solutions; serve as the strategic bridge between business stakeholders and technical teams; identify customer requirements, configure systems, activate product features, and advise customers.

Desired Qualifications

  • Technical customer relationship management experience, ideally with Salesforce, Microsoft Dynamics, SAP, or equivalent.
  • Experience working in the life sciences industry.
  • Experience with the Veeva commercial portfolio.

About the Company

Veeva Systems

Builds cloud software for life sciences

Veeva Systems builds cloud software and data products for pharmaceutical, biotechnology and other life sciences companies. Its applications support clinical trials, regulatory submissions, quality management, drug safety and commercial teams that work with healthcare professionals. Teams use the software to organize documents, track records and coordinate regulated work across departments on Veeva's Vault platform. Veeva earns revenue from subscriptions to its software and data products, alongside implementation, consulting and other professional services. Founded in 2007, Veeva Systems is headquartered in Pleasanton, California, United States.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Pleasanton, CA
Founded
2007

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