Flynn Companies

Building envelope solutions for properties

Enterprise Application Technical Specialist

Enterprise ApplicationsPosted on Nov 12

Full-timeMississauga, ON, CanadaCA$65k - CA$70k /yrIn-person

About the Job

Requirements

Bachelor’s degree in Business.
Previous experience working in a unionized environment.
Ability to provide direction to payroll administrators and influence stakeholders to ensure solutions are effective and aligned with the overall IT strategy.
Strong customer service skills and demonstrated ability to support users in addressing issues and concerns.
Effective written and verbal communication skills.
Strong analytical skills, attention to detail, and organizational skills.
Ability to prioritize work and meet deadlines.
Ability to learn and use software applications such as Jira, Zendesk, Teams, and Camtasia.
Ability to work in a fast-paced, multi-project environment with shifting priorities and reassess and reprioritize competing business needs.
In-depth knowledge of integrated solutions.
Experience gathering and documenting business requirements.
Experience with change management and change impact analysis.
Experience creating test scripts and conducting system testing, including system upgrades and implementations.

Responsibilities

Support and maintain several commercial off-the-shelf applications for the organization.
Provide advisory services and technical guidance on the operation and maintenance of commercial off-the-shelf applications, including Dynamics SL 2015, Remote Desktop Services, Preceptive Content, SAP SuccessFactors, HardCat, and xCart.
Stay current with system releases and develop and implement strategies to address problem areas in core solutions, including continuous improvement strategies.
Manage and triage issue defects related to core applications and ensure day-to-day issues are addressed and resolved.
Develop system documentation for core applications and provide training aids that meet change management governance requirements.
Develop system requirements and specification documentation.
Collaborate with the business to design and maintain processes that improve overall effectiveness and efficiency.
Create Jira tickets.
Develop strategies and roadmaps for existing or new systems with a holistic view of the business.
Create and maintain a business process for users to submit enhancement suggestions related to payroll.
Ensure project plans and team work demands are realistic and deadlines are met, working with the Project Management Office.
Maintain relationships with HR, IT, Finance, Management, Administration teams, and third-party vendors to identify enhanced offerings for current and future system functionality.
Create and maintain system architecture maps and system documentation.
Evaluate data quality issues and determine methods to improve system accuracy.
Evaluate data quality and establish preventative strategies to maintain accurate data.

Salary Range: 65000 to 70000 (Currency: CAD) (Pay period: per-year-salary)

At Flynn, it's not just a job, it's a career

Flynn Group of Companies, North America’s leading building envelope contractor, is looking for an Enterprise Application Technical Specialist to work from our Mississauga location.

The Enterprise Application Technical Specialist is responsible for supporting and maintaining several commercials off the shelf (COTS) applications for the organization. This role provides advisory services, technical guidance on the operation and maintenance of our COTS applications including Dynamics SL 2015, Remote Desktop Services, Preceptive Content, SAP SuccessFactors, HardCat and xCart. Success in this role requires staying up to date with current system releases, developing and implementing strategies to address problem areas with the core solutions including implementing continuous improvement strategies. Individuals must work well in a team setting to meet objectives in a timely manner; however, individuals also need to be able to perform effectively with minimal supervision. 

What we offer:

Funded training and development program 
Subsidized in-house cafeteria and gym  
Dental and supplemental medical plan 
RRSP contributions 
Employee and Family Assistance Program 
Free parking and EV Charging facility  
Family Events and Flynn Fest 
Sports Sponsorship Program 
Rogers Preferred Program 
Perkopolis Retailer Discounts

Day In The Life

System Support and Application Service Desk

In-depth knowledge of Integrated Solutions
Experience with business requirement gathering and documenting
Experience with Change Management and change impact analysis
Management and triage of issue defects related to core applications and ensure day-to-day issues are addressed/resolved.
Developing system documentation for the core applications and provide proper training aids that meet change management governance.
Experience with creating test scripts, conducting system testing including system upgrades and implementation.
Develop systems requirements/specification documentation.
Collaborating with the Business to design/maintain processes that will improve overall effectiveness and efficiency.
Creating Jira tickets.

Project Management and Optimization

Responsible for developing strategy and roadmap for existing or net new systems with a holistic view of the business.
Creating and maintaining a business process for users to submit enhancement suggestions related to payroll.
Responsible for ensuring project plans and work demands of the team are realistic and deadlines are met including working with Project Management Office.
Maintain positive relationships with appropriate HR, IT, Finance, Management, Administration Teams and third-party vendors to determine enhanced offerings for current and future system functionality.
Responsible for creating and maintaining system architecture maps and system documentation.

Data Quality and Security

Evaluating data quality issues and determining methods to improve system accuracy.
Evaluating data quality and preventative strategies to maintain accurate data.

What We Are Seeking?

Bachelor’s Degree in Business
Previous experience working in a unionized environment.
Ability to provide direction to Payroll administrators and influence stakeholders to ensure that solutions are effective and in keeping with the overall IT strategy.
Strong customer service focus with demonstrated skills in supporting users to assist in addressing issues and concerns.
Demonstrated effective written and verbal communication skills.
Strong analytical skills, attention to detail, and excellent organizational skills are required.
Ability to prioritize and meet deadlines.
Ability to learn and use a variety of software applications such as JIRA, Zendesk, Teams, Camtasia.
Ability to work in a fast paced, multi-project environment with shifting priorities, and the ability to reassess and reprioritize competing business needs.

#LI-AD1

Flynn Group of Companies is the leading trade contractor in North America that works on virtually every aspect of a building’s outer layer, including Roofing, Glazing, Waterproofing, and Architectural Metals. The foundation of our award winning success is having the right people on our team.

Disclosure: We use an AI-powered system to initially screen resumes. However, all applications/resumes are also reviewed by our team of Human Resources and Talent Acquisition Professionals to ensure a fair and thorough evaluation in determining a candidate’s potential fit for a role they applied to.

This posting is for an existing vacancy within the organization.

About the Company

Flynn Companies

Building envelope solutions for properties

The Flynn Group of Companies is a premier provider of building envelope solutions, boasting over 40 years of experience in roofing systems, glazing, curtain walls, architectural metals, and waterproofing services. This company is a great place to work due to its deep expertise in creating innovative and effective building solutions, and a strong commitment to professional growth and development within the industry. Employees at Flynn are provided with cutting-edge tools such as the F.A.S.T. app, facilitating efficient repair and maintenance tasks, empowering them to excel in their roles and service delivery.

Company size: 1,001-5,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Mississauga, Canada
Founded: 1978

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