KYC Operations Analyst
About the job
- A Bachelor's degree in Finance, Business Administration, Law, or a related field.
- One to three years of relevant experience in an Anti-Money Laundering, Know Your Customer, or client onboarding/due diligence role within the financial services industry.
- Foundational knowledge of Anti-Money Laundering, Counter-Financing of Terrorism, and Know Your Customer principles and regulations.
- Strong analytical and problem-solving skills with the ability to interpret complex information and identify potential risks.
- Meticulous attention to detail and a commitment to producing high-quality, accurate work.
- Excellent written and verbal communication skills in English.
- Proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint.
- Conduct timely and accurate periodic reviews of client Know Your Customer documentation for a diverse portfolio of Asia-Pacific-based corporate and institutional clients.
- Collect and verify client information and documentation using internal systems, public records such as company registries, and third-party databases such as World-Check and LexisNexis.
- Analyze client profiles, transaction patterns, and ownership structures to assess potential risks and apply the appropriate risk rating in accordance with internal policies.
- Ensure that all Know Your Customer records are complete, accurate, and maintained in the relevant systems, creating a clear and comprehensive audit trail.
- Liaise with Relationship Managers, Sales teams, and other internal stakeholders to obtain missing documentation and clarify client-profile information.
- Identify, investigate, and escalate potential red flags, suspicious activities, and high-risk issues to senior compliance management for further review.
- Maintain an up-to-date understanding of Anti-Money Laundering and Know Your Customer regulations in key Asia-Pacific jurisdictions, including Singapore, Hong Kong, Australia, and India.
- Contribute to projects aimed at enhancing the efficiency and effectiveness of Know Your Customer and Anti-Money Laundering processes.
- Direct experience working with clients or regulations in multiple Asia-Pacific countries.
- Anti-Money Laundering or Know Your Customer-related certifications, such as ACAMS.
- Experience with Know Your Customer or Anti-Money Laundering software and systems.
About the company
Citi provides financial services including consumer banking, credit, investment banking, and wealth management to individuals, corporations, and governments. The company operates by earning interest on loans and collecting fees for managing investments, processing trades, and facilitating cross-border transactions through its digital platforms. Unlike many local banks, Citi maintains a physical and digital presence in over 160 countries, allowing it to serve as a single partner for clients with global financial needs. Its goal is to drive growth and profitability for its clients and shareholders while supporting environmental and social sustainability initiatives.
Company Size
10,001+
Company Stage
IPO
Headquarters
New York City, New York
Founded
1812
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Simplify's Take
What believers are saying
- Q2 2026 revenue hit $24.8 billion, Citi's best quarterly revenue in a decade.
- Citi Commerce Media monetizes 6.5 billion annual transactions across 70 million customers.
- Q2 2026 deposits reached $1.5 trillion, and Banamex stake sales strengthened capital.
What critics are saying
- Citi cut 7,000 jobs since late 2025; more layoffs hit compliance and risk teams.
- Citi still works through data governance and regulatory reporting remediation under 2020 consent orders.
- Banamex separation and heavy automation threaten execution; mishandled controls risk another regulatory crackdown.
What makes Citi unique
- Citi moves nearly $6 trillion daily, giving unmatched cross-border payments scale and reach.
- Citi Token Services and stablecoin rails bridge fiat, tokens, and regulated settlement.
- Citi Stylus Workspaces reaches 180,000 employees; Arc embeds agentic AI across businesses.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
401(k) Retirement Plan
401(k) Company Match
Wellness Program
Paid Vacation
Paid Sick Leave
Paid Holidays
Company News
Coinbase Global and Citi have launched new features linking the bank's payment systems with Coinbase's stablecoin infrastructure. Citi's Virtual Account Wallet for Coinbase will automatically convert client fiat balances into stablecoins and convert incoming stablecoins back into fiat. Merchants using Citi's Spring platform can now accept stablecoin payments whilst keeping settlement within Citi's regulated banking system. The partnership supports Coinbase's strategy to reduce reliance on trading fees by expanding subscription and service revenue, including payments infrastructure and custody services. The rollout targets US merchants and enterprises. Adoption rates, active user numbers, and processed transaction volumes will indicate the partnership's success. The move aligns with Coinbase positioning itself as an institutional gateway as payments shift onto blockchain infrastructure.
Citi and Coinbase have expanded their partnership to bridge traditional banking and digital payments. The collaboration introduces two initiatives: Coinbase Virtual Accounts, which uses Citi's Banking-as-a-Service infrastructure to provide bank-account-like functionality with automatic fiat-to-stablecoin conversion, and merchant stablecoin acceptance through Citi's Spring platform, powered by Coinbase Payments. The solutions allow businesses to operate between traditional and digital finance without building separate infrastructure. Merchants can accept payments from over 150 million stablecoin holders globally, with automatic conversion to fiat. Citi serves as the bank of record for settlements. Launching initially in the United States, the partnership aims to enable interoperability between fiat and digital payments. Citi moves approximately $6 trillion daily and banks 90% of top e-commerce companies and 15 of the world's 20 largest fintechs.
Citi, Mastercard and the FinTech Association of Hong Kong co-hosted their third annual fintech forum in Hong Kong, focusing on agentic AI in financial services. The event brought together regulators, financial industry leaders and fintech innovators to discuss responsible AI adoption across wealth management, banking and payments. A key highlight was Citi Sky, Citi Wealth's conversational AI platform developed using Google Cloud and Google DeepMind technologies. The platform serves as an always-on digital companion designed to help clients access market insights and engage with wealth advisors. Speakers included representatives from Citi, Mastercard, the Hong Kong Monetary Authority, Accenture, AlipayHK, Ant International, Google Cloud, Hong Kong Cyberport and NVIDIA. Discussions covered customer engagement, governance, cybersecurity and the future of work in an AI-driven financial landscape.
International Payments Identity has raised $16 million in Series A funding led by Foundation Capital, with participation from Citi, HSBC, and existing investors. The payment intelligence firm addresses insufficient payment verification as digital transactions accelerate globally. IPID highlights that information flow lags behind payment system advancements, leaving institutions uncertain about recipients. This verification gap increases fraud vulnerability, with losses projected to reach $331 billion by 2027. The company currently operates bank account verification across more than 50 countries and plans to expand into US payments and digital assets. The funding will strengthen its global network and improve payment decision-making capabilities for financial institutions.
Peruvian oil company and steelmaker tap commercial banks to support their operations