TRAIL Operations Specialist - Commercial Strategy

Principal Duties

• Define and manage strategy project or new product launch. Set clear objectives, defines deliverables, and ensure the project stays within agreed scope to prevent scope creep.

• Develop the project management plan. This includes creating schedules, budgets, resource allocation plans, communication strategies.

• Lead and coordinate the extended team. Assign tasks, motivate team members, resolve conflicts, and ensure everyone is aligned with project goals.

• Manage resources and budget. Allocate resources efficiently, control costs, and ensure the project remains within budget.

• Performs assigned duties, under direction of experienced personnel, to gain knowledge and experience required. These duties will involve Homeowner interface and decisioning in real world account management scenarios

• Develop a detailed understanding of our customer base

• Understand the competitive and marketplace of our business

• Develop a detailed understanding of the strategies and tactics we use to market to customers

• Recommend and execute on recommendations to improve our overall marketing approach

• Performs business analyses and provides recommendations to leadership for business and process changes

• Receives training and performs duties in several functions in order to become familiar with line and staff functions, management viewpoints, company policies, and best practices

• Observes experienced workers to acquire knowledge of methods, procedures, and standards required for performance of departmental duties.

• Help champion the Process Improvement discipline within the organization and implement the steps and tools necessary to successfully complete projects.

• Will be required to attend company sponsored training classes and attain certain certifications.

• Performs related duties as assigned by supervisor.

Education and Experience Requirements 

• Bachelors Degree from accredited college or university

• Degree in Marketing, Data Analytics or Finance preferred

Knowledge, Skill, and Ability Requirements 

• Highly developed organizational and project/time-management skills with an ability to manage multiple priorities and meet multiple deadlines

• Excel in a team-oriented, collaborative environment while contributing to the creation, design, and implementation of value-add business strategies that affect current operating practices and company policy.

• Be able to clearly articulate and present ideas and findings to a varied audience, including the operations staff and senior leadership

• Excellent written and verbal communication skills

• Proficiency in quantitative analysis

• Ability to adapt

• Willingness to learn

• An entrepreneurial business mindset.

• Strong business communication skills with an ability to work well in a collaborative environment

• Strong attention to detail and an ability to multi-task, respond well to pressure and deadlines, and work well individually and in a collaborative environment.

• Strong skills in Excel and/or Tableau (charts, graphs, pivot tables, formulas, macros, etc.)

• Strong technical skills and willingness to learn new programs (SQL., Salesforce, etc.)

• Experience with Canva, HTML, PowerPoint and Visio a plus

• Understanding of multiple brand structure and rules to enforce uniformity

Applicants must be legally authorized to work in the United States. Newrez does not consider visa sponsorship for early career program opportunities. Applicants who require sponsorship now or in the future are not eligible for this position, this includes applicants with a temporary work authorization such as F-1 students on OPT or STEM OPT.

While this description is intended to be an accurate reflection of the position’s requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.