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Fooda

Office catering marketplace connecting local restaurants

Program Supervisor

Food Service & HospitalityConfirmed live in the last 24 hours
Full-timeTemple, TX, USA

About the Job

Requirements

  • Hospitality-driven approach and enjoyment of creating a positive experience for clients and customers.
  • Reliable onsite presence, ownership, and ability to work autonomously.
  • Clear, professional communication with clients, staff, and restaurant partners.
  • Ability to remain calm under pressure and problem-solve when plans change.
  • Organization, attention to detail, and commitment to maintaining high day-to-day operating standards.
  • Ability to offer onsite direction and support without being a formal people manager.
  • Experience in hospitality, food service, catering, or operations.

Responsibilities

  • Lead the day-to-day onsite experience and ensure Fooda programs run smoothly, on time, and with a hospitality-first approach.
  • Serve as the primary onsite contact for the client and employees, building trust through consistency, communication, and timely problem-solving.
  • Provide onsite guidance and support to staff or coordinators when needed, helping the team stay aligned and prepared for service.
  • Partner with restaurant teams to prepare them for daily service by communicating expectations, supporting setup, and addressing issues.
  • Monitor customer experience trends, resolve concerns, and escalate issues when appropriate to the Senior Strategic Account Manager.
  • Maintain operational details including menus, point-of-sale updates, signage, daily flow, and overall presentation.
  • Influence the restaurant network supporting the location by sharing feedback, reinforcing standards, and helping ensure vendor performance.

About the Company

Fooda

Office catering marketplace connecting local restaurants

Fooda partners with local restaurants to provide office catering for businesses, offering a wide variety of cuisines and reliable on-time delivery. It manages every step of the catering process—from placing orders to coordinating delivery—so clients don’t have to handle multiple restaurant relationships. Revenue comes from a commission on each order placed through the platform. A key feature is package pricing that matches the exact number of attendees, reducing waste and helping control costs. The platform differentiates itself by handling logistics across many restaurants in one place, ensuring consistent service and simplified billing for corporate clients. The goal is to make office catering convenient, predictable, and scalable for organizations of all sizes.

Company size
501-1,000
Company stage
Series C
Total funding
$42M
Headquarters
Chicago, IL
Founded
2011

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