Cooper University Health Care
Academic health system
Medical Practice Asst
May be asked to work at other ambulatory offices based on volume.
About the job
- At least one year of recent experience working in a medical facility as a medical assistant, or documented completion of an externship in a medical office.
- Experience performing electrocardiograms, vital signs, venipuncture, capillary procedures, and injections.
- Excellent organizational, written and verbal communication, and teamwork skills.
- Demonstrated customer service skills.
- A high school diploma or GED.
- Graduation from a post-secondary medical assisting education program accredited by NJAC 13:35-6.4 or an approved certifying body.
- Current certification from a recognized certifying board approved by the New Jersey Board of Medical Examiners.
- Current Basic Life Support/CPR certification through the American Heart Association.
- Provide medical assistant care under the supervision of physicians, providers, and registered nurses in ambulatory settings.
- Greet patients and guests using AIDET and provide a positive service experience.
- Provide patient support, communicate delays, and offer appropriate alternatives.
- Perform administrative duties including patient rooming and documentation of vital signs, pain, reason for visit, medications, social history, surgical history, family history, and medical history.
- Complete electronic medical record in-baskets, telephone communications, MyChart messages, and medical record documentation.
- Obtain reports, results, and medical records.
- Complete insurance and disability forms, precertification and authorizations, point-of-care testing, order transcription, and protocol-based order entry.
- Assist with bump lists, wait lists, and appropriate work queues as assigned.
- Schedule patient appointments, including follow-up visits, physician office visits, imaging, and laboratory appointments.
- Perform and document patient outreach, callbacks, MyChart messages, and confirmation calls.
- Administer vaccines when assigned and document them according to established policies.
- Collect and handle specimens according to established protocols, including proper labeling and safe handling.
- Assist physicians and providers with monitoring and reporting laboratory results.
- File reports, laboratory results, radiology reports, and correspondence in the electronic medical record and attach results to appropriate orders.
- Obtain prior authorization for medications, procedures, and testing.
- Communicate with multidisciplinary team members and patients while adhering to regulatory standards and the organization's code of ethical conduct.
- Work flexibly across ambulatory offices based on patient volume and perform other duties assigned by the manager.
- Experience with Epic.
About the company
Cooper University Health Care is an academic health system based in South Jersey. The organization provides hospital, specialty, primary, emergency, outpatient, research, and medical education services through an integrated care network. It serves patients, families, clinicians, students, researchers, and communities across southern New Jersey. Its operating model centers on academic medicine and community care supported by physician practices, clinical institutes, technology, facilities, and centralized operations. Teams work across nursing, physicians, allied health, research, education, technology, facilities, administration, and patient care. Teams support coordinated daily delivery.
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