C

Candescent

Cloud-based digital banking platform for institutions

Benefits Analyst

Full-Time
No salary listed
Mid
Bachelor's
Atlanta, GA, USA
HybridHybrid work arrangement.
People & HRCompensation & Benefits
No H1B Sponsorship

About the job

Requirements
  • A Bachelor's degree in Human Resources, Business Administration, Finance, or a related field, or equivalent experience.
  • Three to five years of experience in benefits administration or analysis.
  • Working knowledge of U.S. benefits compliance, including ERISA, ACA, HIPAA, COBRA, FMLA, ADA, and state or local paid leave requirements.
  • Strong Excel and analytical skills, with experience using an HRIS platform such as Workday, ADP, SAP SuccessFactors, or a similar system.
  • Ability to explain complex benefit concepts clearly to employees at all levels.
  • High attention to detail and strong organizational skills across multiple concurrent initiatives.
  • Must be authorized to work in the United States without the need for current or future employer-sponsored work authorization.
Responsibilities
  • Administer group health, dental, vision, life, disability, retirement, and voluntary benefit programs.
  • Serve as the first point of escalation for employee benefit inquiries and claims issues.
  • Support annual open enrollment, including system configuration, communications, vendor file testing, and enrollment data audits.
  • Support compliance with ERISA, ACA, HIPAA, COBRA, FMLA, ADA, and applicable state and local requirements.
  • Administer leave of absence programs, track eligibility and return-to-work status, and coordinate case management with employees, managers, and third-party administrators.
  • Partner with Payroll and HRIS to maintain accurate leave coding, benefits continuation, and premium billing for employees on unpaid leave.
  • Maintain required documentation and support regulatory filings, audits, and reporting, including Form 5500, summary plan documents, and ACA reporting.
  • Reconcile monthly benefit invoices and resolve billing discrepancies with carriers.
  • Support international benefit programs in partnership with global brokers, PEOs/EORs, and in-country providers.
  • Assist with market benchmarking, plan renewals, employee communications, and plan documentation for non-U.S. benefit programs.
  • Support expatriate and mobile employee benefit arrangements under guidance.
  • Escalate local labor law changes affecting benefits to senior team members and regional HR.
  • Analyze plan utilization, cost trends, and claims experience to support renewal recommendations.
  • Maintain dashboards and reports on benefit costs, participation, and return on investment for leadership review.
  • Support market benchmarking, cost modeling, budgeting, accruals, and forecasting in partnership with Finance.
  • Support relationships with brokers, carriers, third-party administrators, and international benefit vendors, including RFP processes and plan changes.
  • Collaborate with Payroll, Legal, and HRIS teams to ensure accurate data flow and system integration.
  • Develop clear, engaging communications and training materials for domestic and international employees.
  • Conduct benefits orientation sessions and respond to employee questions with a service-oriented approach.
Desired Qualifications
  • CEBS or CBP certification, completed or in progress.
  • Experience with leave management systems or third-party leave administrators such as Sedgwick, Unum, or The Standard.
  • Experience coordinating international benefit programs, including EOR/PEO models, expatriate benefits, or multi-country vendors.
  • Exposure to global mobility, immigration, or international assignment programs.
  • Familiarity with benefits practices in EMEA, APAC, or LATAM.

About the company

Candescent provides a cloud-based digital banking platform for consumer and business banking that it offers to financial institutions of all sizes. The platform combines digital channels (digital, branch, call center) and an ecosystem of integrated fintech solutions with developer tools, allowing banks to customize and extend their banking capabilities. It works by delivering digital-first banking services through a shared platform, enabling cross-channel customer experiences and interactive banker/branch services across in-person, remote, and digital touchpoints. Compared with competitors, Candescent emphasizes a broad ecosystem and multi-channel integration, plus tools for customization through APIs, so institutions can tailor services while maintaining consistency across channels. Its primary goal is to help clients improve customer service and operational efficiency by digitizing and unifying banking experiences.

Company Size

1,001-5,000

Company Stage

Acquired

Total Funding

N/A

Headquarters

Atlanta, Georgia

Founded

2024

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Simplify Jobs

Simplify's Take

What believers are saying

  • PSECU selected Candescent on September 29, 2026, after a competitive evaluation.
  • Fidelity Bank launched Terafina account opening on September 10, 2026, replacing manual forms.
  • Google Cloud announced Gemini capabilities on August 19, 2026, reaching select clients in 2026.

What critics are saying

  • PSECU implementation stalls would expose Votiv's first-new-client validation by 2027.
  • Google Cloud dependence concentrates platform risk if Gemini roadmaps shift or pricing rises.
  • nCino, Fiserv, and Alkami compress Candescent's moat with bundled banking suites, eroding wins.

What makes Candescent unique

  • Votiv ties digital, branch, and banker workflows into one intelligent banking layer.
  • Google Cloud Gemini integration extends Candescent across 1,300 institutions with governed AI.
  • Forge and Marketplace let banks and fintechs build, connect, and extend faster.

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Benefits

  • Flexible Work Hours
  • Remote Work Options
  • Hybrid Work Options
  • Wellness Program
  • Mental Health Support
  • Conference Attendance Budget
  • Family Planning Benefits
  • Fertility Treatment Support
  • Stock Options
  • Company Equity

Growth & Insights and Company News

6 month growth

0%

1 year growth

0%

2 year growth

0%
Associated Press
Oct 19th, 2026
Candescent appoints Brad Rennick chief customer officer and John Garvey president

Candescent, an Atlanta-based provider of intelligent banking technology, has appointed Brad Rennick as chief customer officer and John Garvey as president. The moves add leadership for client delivery and market engagement as the company brings its Votiv banking experience to market. Rennick starts October 19, 2026, and reports to chief executive officer Jason Edelboim. He will lead business operations, professional services, client care and support, and a new client success practice. He was most recently chief customer officer at FinThrive and spent 10 years at Modernizing Medicine. Garvey, previously chief operating officer, will lead strategic partnerships, Candescent Marketplace, and executive engagement with clients and consultants. He will also run the Assisted Banking business. Candescent serves more than 1,300 banks and credit unions.

The San Luis Obispo Tribune
Oct 19th, 2026
Candescent names Brad Rennick Chief Customer Officer to scale delivery of Intelligent Banking.

Candescent names Brad Rennick Chief Customer Officer to scale delivery of Intelligent Banking. October 19, 2026 6:35 AM Gift Article John Garvey Named President to Strengthen Strategic Partnerships and Deepen Executive Engagement ATLANTA, GA / ACCESS Newswire / October 19, 2026 / Candescent, defining the era of Intelligent Banking for banks and credit unions, today announced the appointment of Brad Rennick as Chief Customer Officer and John Garvey as President. Together, the appointments add dedicated leadership capacity for client delivery and market engagement as Candescent brings Votiv, its flagship Intelligent Banking experience, to market. Rennick joins Candescent effective October 19 and will report to Chief Executive Officer Jason Edelboim as a member of the executive leadership team. He will lead Business Operations, Professional Services, Client Care and Support and a new Client Success practice, owning the end-to-end client experience, driving value realization, and ensuring the successful delivery of Votiv. "At Candescent, our focus is on bringing innovation to our clients and helping them turn that innovation into meaningful business results," said Edelboim. "Brad brings the experience to help our clients implement Votiv and achieve better outcomes, building on the strong foundation John Garvey and our teams have established. As President, Garvey will put his industry expertise and relationships to work deepening our engagement with clients and driving greater value for them through our strategic partnerships." Rennick brings nearly two decades of experience building and leading client organizations that deploy and support mission-critical enterprise software. He most recently served as Chief Customer Officer at FinThrive, where he led global post-sales operations spanning onboarding, solution advising, support services and digital engagement. Before that, he spent 10 years at Modernizing Medicine as part of their original startup leadership team where he led the full customer journey as the company grew from approximately 200 to more than 7,500 customers. "Banks and credit unions are making long-term investments in how they serve their customers and members. They need a partner committed to their success from implementation through adoption and ongoing support," said Rennick. "Candescent has built a strong client organization, and I'm excited to work with this team to help every client implement Votiv successfully and see measurable results." As President, Garvey will take on a new market-facing role leading strategic partnerships, Candescent Marketplace, and executive engagement with clients and consultants. He will also assume general manager responsibilities for the Assisted Banking business. Garvey continues to report to Edelboim as a member of the executive leadership team. Since joining Candescent as Chief Operating Officer, Garvey has played a central role in establishing the company as an independent business and strengthening the operations that support its clients. He brings more than 30 years of experience in financial services, including as Global Financial Services Industry Leader at PwC, Chief Operating Officer at Instinet and Chief Executive Officer of Cybertrust. About Candescent Atlanta, Ga.-based Candescent is defining the era of Intelligent Banking for banks and credit unions. Through its cloud-native Intelligent Banking Platform, Candescent enables institutions to unify data, channels and real-time intelligence to deliver differentiated experiences, accelerate growth and deepen customer and member relationships across account opening, consumer and business banking and digital and branch experiences. Candescent serves more than 1,300 banks and credit unions representing over 30 million registered users. For more information, visit www.candescent.com.

Associated Press
Oct 15th, 2026
Candescent adds Memcyco to its Marketplace to stop account takeover and phishing early

Candescent, a provider of banking technology for banks and credit unions, has made Memcyco generally available through its Candescent Marketplace. The tool aims to stop account takeover, phishing and digital impersonation attacks before credentials are misused or funds are moved. Memcyco shows banks which users have been exposed, which devices look suspicious and where impersonation is happening. It can warn users on fake sites, feed attackers decoy data, spot malicious devices despite IP changes, and help take down fake sites and apps. It supports single sign-on (SSO) web and mobile environments, and deploys without an agent on end-user devices. It is open to eligible Candescent clients. "Account takeover doesn't start at login," said Israel Mazin, chief executive officer of Memcyco. Candescent serves more than 1,300 banks and credit unions.

Associated Press
Oct 8th, 2026
Candescent partners with Eko to bring embedded investing to 1,300+ banks and credit unions

Candescent has partnered with Eko to enable banks and credit unions to offer investment accounts directly within their digital banking apps. The collaboration allows Candescent's 1,300-plus financial institution clients to provide embedded investing services under their own brands, keeping customer assets and engagement in-house rather than losing them to standalone fintech platforms. The integration, available through Candescent Marketplace since September 2026, supports instant account funding from multiple sources including checking accounts and external brokerages. Early Eko deployments show investing users log in roughly four times more frequently, with attrition rates approximately six times lower than non-investing customers. Financial institutions earn non-interest income from assets under management whilst providing customers access to investment services without leaving their trusted banking app.

The Wichita Eagle
Oct 8th, 2026
Candescent brings embedded investing to Intelligent Banking through partnership with Eko investments.

Candescent brings embedded investing to Intelligent Banking through partnership with Eko investments. October 8, 2026 8:14 AM Gift Article Financial institutions on the Candescent platform can now offer investment accounts natively inside their own digital banking apps, deepening engagement and keeping assets under their brand. ATLANTA, GA / ACCESS Newswire / October 8, 2026 / Candescent, defining the era of Intelligent Banking for banks and credit unions, today announced a partnership with Eko, the embedded investing platform built for financial institutions. Through the partnership, Candescent brings investing into the connected Intelligent Banking experience, giving its clients a native way to offer investment accounts inside their own digital banking apps. Investing becomes part of how Candescent helps institutions recognize what customers and members need, guide them toward the right next step and enable them to act, all without leaving their institution's brand. The partnership reinforces Candescent's approach to Intelligent Banking: connecting data, capabilities, channels, and real-time intelligence so financial institutions can better understand context, guide what comes next and enable trusted action. Investing has long been one of the few parts of a consumer's financial life that lived outside the institution's digital experience. With Eko available through the Candescent platform, financial institutions can bring it into the relationship they already own. Extending the Intelligent Banking Experience to Investing Candescent's approach to Intelligent Banking is built around a clear premise: banking should move beyond digital access and transactions to become more personal, proactive, and valuable. Intelligent Banking works in three stages: anticipating what customers and members need, guiding them to the right decision and enabling them to act with confidence. By connecting experiences across the financial relationship, institutions can use context and intelligence to help customers and members understand what matters, know what to do next, and act with confidence. "Intelligent Banking is about making the entire financial relationship more connected, relevant and actionable, including the parts that have historically lived outside the institution's digital experience," said David Ness, Head of Fintech Partnerships at Candescent. "Bringing Eko onto our platform gives banks and credit unions a native way to support investing within the experience they own, helping them deepen engagement and keep more of the relationship under their brand." For many banks and credit unions, digital banking remains centered on transactions. Customers or members log in to check a balance or move money, then leave. Investing creates another meaningful reason to return. Bringing it into the institution's digital experience can make banking more useful in the moments that matter while supporting deeper, more valuable relationships over time. Meeting Customers and Members Where They Already Bank Eko integrates into the Candescent platform so institutions can launch investing without building it themselves or routing consumers to a third-party app. An investment account tile sits directly inside online and mobile banking, paired with AI-driven education that helps consumers get started with confidence. Funding is instant, from several sources: an external account, the customer's checking account at the institution, or an existing outside brokerage account moved over in full. Rather than watching balances leave for standalone fintech apps, institutions can bring those assets back into their own ecosystem. "Customers and members are already investing. The only real question for a bank or credit union is whose app they open to do it," said Mart Vos, Chief Executive Officer of Eko. "Candescent reaches more than 1,300 institutions and tens of millions of people, and its platform is built for exactly this kind of capability. Together, we give those institutions a way to serve the investing side of their consumers' financial lives and keep that relationship where it started." Because those balances become invested assets held under the institution's brand, the economics show up as non-interest income rather than feeding another fintech's balance sheet. Institutions earn on engagement and assets under management while giving customers and members a modern investing experience inside an app they already trust. Early results from Eko deployments point to the size of the opportunity: consumers who adopt investing log in about four times as often and attrition among those customers and members runs roughly six times lower when compared to a non-investing end-user. Availability Embedded investing from Eko is available to Candescent clients through the Candescent Marketplace as of September 2026. Financial institutions interested in offering investing to their customers and members can visit the Candescent Marketplace or contact their Candescent representative. About Candescent Candescent is defining the era of Intelligent Banking for banks and credit unions. Through its cloud-native Intelligent Banking Platform, Candescent enables institutions to unify data, channels and real-time intelligence to deliver differentiated experiences, accelerate growth and deepen customer and member relationships across account opening, consumer and business banking, and digital and branch experiences. Candescent serves more than 1,300 banks and credit unions representing more than 30 million registered users. For more information, visit www.candescent.com. Eko is the embedded investing platform built for banks and credit unions. Eko lets institutions offer investment accounts inside their own digital banking apps, under their own brand, with instant account funding, AI-driven customer education, and an experience designed to keep engagement and assets in the institution's Ekosystem*. Providing financial institutions a way to satisfy consumers' complete financial needs from their first checking account to retirement. Learn more at eko.investments. Media Contact: Ryleigh Bannister, Notably [email protected] 205-913-1369