Client Service Representative
Sago
Client Service Representative
Sago
Global market research and data partner
Sago · Dallas, United States · Part-time · Posted 2025-11-20
Workplace: on_site
Department: Facilities Operations
SAGO is a global leader in market research and data solutions, committed to connecting human answers to business questions. The world is transforming, and SAGO is continuously reaching new heights, redefining our solutions beyond our clients' wildest expectations, and making it smarter, faster, and easier to gain insights that matter.
We're a team of innovators, strategists, and problem-solvers, passionate and inspired thinkers, who celebrate our wins. Vibrant Leaders who empower our colleagues and innovate the Market Research industry. Curious learners, constantly finding new ways to transform. Bold thinkers and Authentic team members who show up to work every day being ourselves, never afraid of new ideas or opinions, because we believe they matter.
We are seeking a Hospitality Host/Hostess to join our team in creating a vibrant, dynamic, and inclusive environment. The role emphasizes maintaining a workplace that is Fast, Fun, Friendly, and Professional, with a focus on excellent verbal and written communication skills. While schedule flexibility is valued, weekend work is generally not required. The position involves in-person work and prioritizes providing exceptional hospitality experiences to clients and participants.
KEY JOB RESPONSIBILITIES:
Attend to clients on-site and provide a high-quality hospitality experience.
Greet participants and clients, fostering a friendly yet professional rapport.
Review project materials for accuracy and completeness.
Engage in audio and video recording activities.
Perform other administrative, reception, and hospitality duties as required.
CORE COMPETENCIES:
Exceptional verbal and written communication skills.
Strong interpersonal skills to create a warm and accommodating atmosphere.
Ability to multitask effectively in a fast-paced environment.
Proficiency in Microsoft Office and computer literacy.
Strong team collaboration skills and the ability to work independently.
QUALIFICATIONS
Education:
Experience:
Previous experience in Hospitality, Hosting, Hotel or Wait Staff, Market Research, or related fields is preferred.
Administrative or host experience is highly valued.
Computer Skills:
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Sago helps organizations turn questions about customers into actionable insights by combining qualitative and quantitative research. It serves as a global data partner that connects business questions to human answers through a mix of adaptive, custom-made solutions and extensive audience access. How it works: after defining the client’s needs, Sago collects and analyzes data from people—across surveys, interviews, focus groups, and other methods—and translates findings into clear, decision-ready guidance. The company differentiates itself with a 55+ year track record, global reach, and a steady focus on people, offering tailored research programs rather than generic data dumps. Its goal is to enable confident decisions by deepening understanding of what customers want, need, and pain points.
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