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VML

Global marketing automation, personalization, and CRM

Managing Director, Commerce Connections

Business OperationsConfirmed live in the last 24 hours
Full-timeNew York, NY, USA$125k - $295k

About the Job

Requirements

  • Deep expertise in the Amazon ecosystem, ideally through experience inside Amazon and/or leading sophisticated Amazon solutions for major brands.
  • Significant experience with data, analytics, technology, and AI-enabled solutions, including translating technical capabilities into commercial value.
  • Strong understanding of the business signals that drive Amazon commerce, including sales, profitability, inventory, operations, search, digital shelf, media, and measurement.
  • Experience building products, solutions, or capabilities from ambiguity rather than only operating established programs.
  • Ability to work across executive conversations, Amazon business strategy, product definition, and technical teams.
  • Demonstrated success leading complex, cross-functional teams across strategy, analytics, engineering, product, and delivery.
  • Strong client leadership and communication skills, including simplifying complex problems and creating alignment across multiple stakeholders.
  • Entrepreneurial mindset and interest in building a capability rather than filling a role on one account.

Responsibilities

  • Lead the business and solution vision for AIE, ensuring technology and AI address meaningful Amazon business problems, decisions, and measurable outcomes.
  • Serve as the senior Amazon Commerce subject matter leader across retail operations, profitability, inventory, digital shelf, search, media, measurement, and customer experience.
  • Translate client business priorities into high-value use cases, requirements, and product capabilities with strategy, analytics, experience design, and technology teams.
  • Partner with AWS and WPP technical leadership to shape scalable commercial applications combining Amazon data, cloud infrastructure, analytics, and AI.
  • Provide senior client leadership, helping executives and operating teams interpret intelligence, understand the decisions it enables, and take action.
  • Work alongside Program Delivery leadership to keep the business vision, product roadmap, and technical execution connected throughout delivery.
  • Build the AIE and Amazon Commerce Connections capability by identifying reusable intellectual property, methodologies, technology, and operating models for deployment across additional clients.
  • Help shape the WPP and AWS Commerce partnership by identifying opportunities and turning successful client solutions into repeatable offerings.
  • Develop and mentor a multidisciplinary team spanning Amazon Commerce, retail operations, analytics, strategy, product, experience, and technology.
  • Support growth and commercialization through client development, solution design, scoping, and executive-level pitches.
  • Establish a strong business and solution vision, earn client and partner confidence, and help the multidisciplinary team turn AIE into a working capability that improves Amazon decision-making.
  • Create a differentiated AIE and Amazon Commerce offering, develop reusable capabilities and intellectual property, deepen the AWS relationship, and expand the model across additional WPP clients.

Desired Qualifications

  • Experience inside Amazon and/or leading sophisticated Amazon solutions for major brands is ideal.

About the Company

VML

Global marketing automation, personalization, and CRM

VML MAP is a global marketing services and technology partner that serves as a center of excellence for Marketing Automation, Personalization, Loyalty, Agentic AI, and CRM at scale. It helps brands humanize the relationship with customers by delivering data‑driven, personalized content across all channels and industries, leveraging a multi-disciplinary team across consulting, data & AI, content & creative, identity & 1to1, paid media, technology & platform, operating models & processes, and operations. The company operates from 14 offices worldwide, with a mission to scale efficient, measurable experiences that drive business success. Distinguishing factors include its global, diverse team; integration of marketing technology with AI capabilities; and a focus on end-to-end, interoperable solutions rather than isolated campaigns.

Company size
501-1,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Kansas City, MO
Founded
1992

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