Inactive
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Canna Cabana

Cannabis retailer providing curated education

Retail Sales Associate

Retail SalesPosted on Nov 2
Part-timeWinnipeg, MB, CanadaIn-person

About the Job

Requirements

  • Smart Choices certification is mandatory.
  • Must provide a copy of a clean criminal background check prior to the start date.
  • A high school diploma, GED, or equivalent is required, along with good knowledge of cannabis products and strains.
  • Two years of experience in retail sales is required.
  • Must demonstrate sales ability and capability to meet and surpass targets and goals.
  • Must be able to analyze and interpret customer needs and offer appropriate options, solutions, and resolutions.
  • Must be able to promote products and persuade customers.
  • Must have strong knowledge of retail sales principles, methods, practices, and techniques.
  • Must be able to communicate effectively both verbally and in writing.
  • Must be able to work any shift based on business needs, Monday to Sunday.
  • Must be able to work nights, holidays, weekends, and at different locations.
  • Must demonstrate time management skills.
  • Must be able to work individually and as part of a team.
  • Must have flexibility and interpersonal skills to work effectively in a diverse environment.
  • Must demonstrate a high level of integrity and work ethic.

Responsibilities

  • Greet customers and discuss the type, quality, and quantity of merchandise or services required.
  • Maintain a high level of product and service knowledge.
  • Replace used stock, rotate current stock, and ensure satisfactory inventory levels.
  • Participate in merchandising and promotional activities for accessories.
  • Maintain store conditions in accordance with established standards.
  • Adapt communication style to deliver information effectively to a range of individuals.
  • Maintain professionalism, tact, diplomacy, and sensitivity when representing the company.
  • Attempt to calm irate customers by explaining the situation and attempting to resolve the issue to the best of one’s abilities.
  • Take customer orders and prepare products for purchase.
  • Ensure that customers are satisfied with issue resolutions and the resolution process.
  • Assist with merchandise displays and inventory management.
  • Ensure accuracy in transactions, inventory, and procedures.
  • Participate in all store maintenance activities.
  • Work in partnership with management and other employees to maximize store sales and in-store presence.
  • Answer external and internal phone calls and transfer calls to the appropriate person or Store Manager.
  • Adhere to health, safety, and security regulations and required standards.
  • Be available to work any shift depending on store operations.
  • Perform general housekeeping, including vacuuming or sweeping the sales floor and wiping counters and glass display cabinets.
  • Check customer identification as required by the Cannabis Retail Store Handbook.
  • Abide by company policies and procedures as directed by Store or Assistant Managers.

Desired Qualifications

  • A valid First Aid certification is considered an asset.

About the Company

Canna Cabana

Cannabis retailer providing curated education

Choom offers curated cannabis experiences with an emphasis on education, curated product selection, and welcoming environments. Customers access cannabis products and related education, guided by staff who enhance the experience through storytelling and community vibes. It differentiates itself through a focus on educating customers, a storytelling heritage linked to the Choom Gang, and purpose-built environments that elevate the purchasing and consumption experience. The goal is to provide high-quality cannabis experiences and elevated service that helps people learn, explore, and enjoy cannabis in a social, engaging way.

Company size
11-50
Company stage
IPO
Headquarters
Vancouver, Canada
Founded
2017

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