C

Citi

Runs banking and payments for global clients

Cajero - A

Retail & Commercial BankingConfirmed live in the last 24 hours
Full-timeCuliacán, Sinaloa, MexicoNo salary listedIn-person

About the Job

Requirements

  • Relevant prior experience is preferred.
  • Proven experience in sales and customer service is preferred.
  • Experience handling money is preferred.
  • Effective communication and problem-solving skills are required.
  • Ability to work well in a team environment is required.
  • A high-school diploma or equivalent is required.
  • A secondary education credential (certificate, diploma, or title) is required.
  • A university degree is desirable; a bachelor's degree in an economic or administrative field is desirable.
  • Proficiency with desktop computers and Office tools is required.
  • Resilience and tolerance for frustration are required.
  • Customer orientation, attention to detail, active listening, and problem-solving are required.
  • An outgoing, proactive, service-oriented personality and effective verbal communication are desired.

Responsibilities

  • Provide an effective and friendly first point of contact for bank customers.
  • Conduct accurate banking transactions, including handling branch cash, processing incoming and outgoing cash deposits, and maintaining vault cash.
  • Identify customer needs and refer customers to suitable financial products and services; promote product sales in support of branch operating and commercial targets.
  • Educate or communicate to customers about the bank's digital and self-service opportunities.
  • Follow bank policies, operational controls, and regulatory procedures to protect customers and bank assets.
  • Address customer needs and resolve customer issues effectively, escalating them when necessary.
  • Maintain knowledge of customer accounts and the bank's current products and services.
  • Serve customers at the branch counter by conducting monetary transactions, payments, maintenance, and inquiries.

Desired Qualifications

  • Previous relevant experience is preferred.
  • Previous sales and customer service experience is preferred.
  • Previous money-handling experience is preferred.
  • A university degree, preferably a bachelor's degree in an economic or administrative field, is desirable.

About the Company

Citi

Runs banking and payments for global clients

Citi runs banking, investment and payment services for companies, governments and individuals around the world. Its global network connects institutions with local banking systems, while its US consumer business sells credit cards and deposit accounts. Corporate clients use Citi to manage cash, finance trade and raise capital, and investors use its trading, custody and wealth services to hold and manage assets. The bank earns interest on loans and fees from payments, securities transactions, financial advice and account services. Citi traces its banking roots to 1812; the Citigroup holding company was formed in 1998, and its headquarters are in New York City.

Company size
10,001+
Company stage
IPO
Headquarters
New York City, New York
Founded
1812

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