Z

Zalando

Online fashion retail marketplace and logistics

Manager Zollabwicklung

Logistics & TransportationConfirmed live in the last 24 hours
Full-timeBerlin, GermanyNo salary listedIn-person

About the Job

Requirements

  • Completed commercial vocational training with several years of professional experience in customs, or a completed university degree focused on logistics.
  • Negotiation-level communication skills in German and English.
  • A structured, self-directed working style and a hands-on approach.
  • A confident and friendly manner, independence, openness to change, and interest in process improvement.

Responsibilities

  • Monitor customs procedures and ensure compliance with customs regulations and proper customs declarations for imports.
  • Improve processes and take responsibility for implementing and developing optimizations related to international goods transport.
  • Train and mentor colleagues and communicate customs knowledge to stakeholders across the company.
  • Participate in projects and support customs audits.
  • Act as an internal point of contact for customs matters, monitor deadlines, and ensure customs regulations are applied correctly.
  • Advise colleagues on complex customs topics in day-to-day operations.
  • Act as a point of contact for authorities, external service providers, suppliers, and logistics locations.

About the Company

Zalando

Online fashion retail marketplace and logistics

Zalando operates as a European online marketplace for fashion and lifestyle items, selling clothing, shoes, and accessories directly to consumers and earning commissions from third-party sellers (plus Zalando Plus). Shoppers use its website or app to browse brands, and Zalando handles order processing and logistics, offering free delivery and free returns along with personalized recommendations and optional faster shipping for Plus members. It differentiates itself by combining direct sales with a large marketplace across 25 European markets, delivering a wide product range with strong logistics and a seamless shopping experience. Its goal is to remain a leading European online fashion retailer by connecting customers with many brands and improving convenience and services through technology and premium options.

Company size
10,001+
Company stage
IPO
Headquarters
Berlin, Germany
Founded
2008

Recently Posted Jobs

Explore more opportunities at Zalando

See more jobs