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Agoda

Online travel booking platform for accommodations

Account Manager

Account ManagementConfirmed live in the last 24 hours
Full-timeHo Chi Minh City, VietnamNo salary listedIn-person

About the Job

Requirements

  • At least 4 years of experience in account management, business development, or a supply or e-commerce role.
  • Native-level Vietnamese and business-level English communication and negotiation skills.
  • Strong relationship management and negotiation skills, with demonstrated success in business-to-business engagement.
  • Analytical ability and experience using data to drive decisions and performance outcomes.
  • Comfort with digital-first work, including remote portfolio management, call systems, and customer relationship management tools.
  • Ability to independently manage a large portfolio in an organized and self-directed manner.
  • Ability to adapt quickly to changing workflows, tools, and business priorities.

Responsibilities

  • Own and manage a portfolio of hotels across Vietnam.
  • Build and maintain partner relationships remotely through calls, emails, and virtual meetings.
  • Analyze performance, recommend solutions, and improve key supply metrics.
  • Activate Agoda products and promotions for partners, track deal performance, and document outcomes.
  • Serve as a point of contact for partner escalations within the assigned portfolio.
  • Use Agoda’s digital tools for outreach, logging, and reporting.
  • Participate in training to stay current on tools, processes, and best practices.
  • Participate in assigned projects, support operational tasks and events, and perform other ad hoc duties within the scope of the role.

About the Company

Agoda

Online travel booking platform for accommodations

Agoda is an online travel platform that lets people book places to stay, like hotels and vacation rentals, around the world. It operates web and mobile apps that present listings with prices, availability, and user reviews so travelers can reserve rooms easily. Customers search by destination, filter options (like price, location, and amenities), compare deals, and complete secure bookings within the app. Agoda differentiates itself with a large, globally distributed inventory (over 2,000,000 properties) and multilingual support across 38 languages, using local knowledge and connections to source the best offers for both business and leisure travelers. It is part of Booking Holdings, which helps it reach a wide audience and integrate with other travel services. Agoda’s goal is to help millions of travelers find and book comfortable places to stay at great value while partnering with property owners to grow their business.

Company size
5,001-10,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Singapore, Singapore
Founded
2005

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