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Docusign

Runs electronic signing and agreement workflows

Principal Product Manager

Product ManagementUpdated on Nov 13
Full-timeHybrid

About the Job

Requirements

  • At least 15 years of product management experience, including ownership of complex SaaS or platform products.
  • Experience working on B2B products serving mid-market or enterprise customers.
  • Experience leading product strategy for complex enterprise software, platforms, workflows, or business applications.
  • Experience driving cross-product or platform convergence initiatives from strategy through execution.
  • Experience with product architecture, APIs, integrations, data models, security, permissions, and enterprise-scale operational requirements.
  • Experience translating ambiguous customer and business problems into clear product strategy, investment choices, and execution plans.
  • Experience leading through influence across multiple product and engineering organizations without relying on direct authority.
  • Experience working directly with strategic enterprise customers and incorporating co-innovation into a scalable product strategy.

Responsibilities

  • Define and communicate the product vision, strategy, and multi-year roadmap for CLM-IAM convergence, and establish the principles, priorities, and decision framework for a unified CLM and IAM customer experience.
  • Define unified architecture and interoperability requirements across CLM and IAM in partnership with engineering and architecture leaders.
  • Drive cross-pillar planning and execution across AI and agentic automation, collaboration and integrations, workflow intelligence, and contract foundation; provide central product ownership for core CLM capabilities and CLM-IAM interoperability while partnering with teams building common IAM capabilities.
  • Lead discovery and prioritization for enterprise-scale capabilities such as structured and tabular data extraction, high-volume agreement ingestion, federated security, obligation-management integration, multi-instance Salesforce connectivity, and MCP-based access to CLM data.
  • Establish operating mechanisms for roadmap alignment, dependency management, executive communication, and cross-pillar risk resolution, and represent the CLM-IAM convergence strategy with senior executives, strategic customers, and internal stakeholders.
  • Partner with design, research, data, enablement, marketing, sales, customer success, and support to deliver an integrated experience and drive adoption.
  • Define outcome-based metrics and use customer feedback, product usage, market signals, and business results to guide investment decisions.
  • Mentor product managers and raise the quality and consistency of product strategy across the organization.

Desired Qualifications

  • Experience with contract lifecycle management, workflow platforms, or enterprise productivity tools.
  • Experience integrating multiple products into a unified platform or customer experience.
  • Familiarity with Salesforce integrations, federated security, multi-instance enterprise deployments, or similar ecosystem challenges.
  • Experience with AI-powered workflows, agentic automation, MCP-style integrations, or intelligent data extraction.
  • Experience leading products across global markets, regulated industries, or high-volume enterprise environments.
  • Experience presenting to senior executive audiences.
  • Ability to analyze data, identify key insights, and inform product decisions with a bias for action.
  • Experience operating at Lead Product Manager, Group Product Manager, or equivalent scope.
  • Written and verbal communication skills, including the ability to align senior executives and resolve difficult cross-functional tradeoffs.
  • Product judgment, systems thinking, analytical rigor, and comfort making decisions with incomplete information.
  • A collaborative, inclusive leadership style and commitment to developing other product leaders.

About the Company

Docusign

Runs electronic signing and agreement workflows

Docusign runs electronic signing and agreement management software for businesses, letting people approve contracts online and track the steps around each agreement. Its eSignature product routes documents to signers and records who signed, while contract lifecycle tools organize preparation, negotiation, and approvals. The Intelligent Agreement Management platform stores contracts in a searchable repository and uses AI to extract terms and connect agreement data to business workflows. Customers use its web applications or embed signing through APIs, and pay for subscriptions based on users, features, and document allowances. Docusign was founded in 2003 and is headquartered in San Francisco.

Company size
5,001-10,000
Company stage
IPO
Headquarters
San Francisco, CA
Founded
2003

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