Investigator
EZCORP
Investigator
EZCORP
Non-recourse pawn loans with merchandise sales
AtEZCORPwe are a growing team focused on creating and changing the pawn industry as we know it today. We believe that our platform enabled lending and e-commerce solutions will revolutionize our ability to attract, engage and service our customers across the United States, Mexico and Latin America.
Join us now for an opportunity to be a part of a team that wants to provide access to short-term cash for every person – everywhere!
The Company:
Founded in Austin in 1989, EZCORP has grown into a leading provider of pawn loans in the United States, Mexico and Latin America. We are dedicated to satisfying the short-term cash needs of consumers who are both cash and credit constrained and providing an industry-leading customer experience.
What’s in it for you:
Ground Floor opportunity with EZCORP, a company with a start-up, purpose-driven mentality where innovative and agile problem solving are part of our DNA along with competitive compensation and benefits.
Address:
Ciudad de MexicoThe investigator is in charge of supporting, coordinating and supervising everything related to the security needs of the stores, attending to technical services, ensuring that all security devices are working properly, supervising that security protocols are carried out for the safety of store personnel and assets, as well as conducting internal investigations in case of non-compliance with processes.
ESSENTIAL DUTIES & RESPONSIBILITIES:
• Visit to stores to validate the correct operation of security devices and reinforce prevention protocols with store personnel; supervision of both day and night guard services through patrol channels.
• Carry out internal investigations into lack of probity, disregard for processes and anonymous complaints in stores.
• Attention and channeling with the different technical service providers requested by the stores (FOOTPRINT platform); support in branches due to natural disasters.
EDUCATION & EXPERIENCE:
• Minimum of 1 year experience in these functions
• Knowledge in investigation / interviewing techniques.
• Experience in handling security protocols.
• Experience in security related functions
• Knowledge in security systems such as alarms and cctv.
EZCORP is an Equal Opportunity Employer
EZCORP provides short-term cash solutions through pawn loans and sells pre-owned merchandise. It operates pawn stores in the United States and Latin America where customers can obtain non-recourse loans secured by personal property. In addition to lending, EZCORP sells collateral forfeited merchandise and used goods to value-conscious shoppers. The company targets cash- and credit-constrained consumers and emphasizes a straightforward customer experience in fast-paced locations. Unlike pure lenders, EZCORP combines lending with merchandise sales and brand-wide service standards to differentiate itself. Its goal is to meet customers’ immediate cash needs while offering access to affordable used items, supported by a scalable store network and a focus on service quality.”}
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