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TSC

Global CX agency building customer journeys

Software Engineer I

Full-TimePosted on 9/9/2024
No salary listed
Entry
Bachelor's, Master's
Silver Spring, MD, USA
In PersonExpected travel (up to 5%) will be to Navy facilities around the Washington, DC area.
No H1B Sponsorship
US Citizenship Required

About the job

Requirements
  • Bachelors or Master’s Degree in Computer Science, Electrical Engineering, or comparable technical degree well-grounded in Computer Programming.
  • Skill in C/C++ or Java.
  • Interest in Navy’s AEGIS Combat System and Defense technology.
  • Ability to obtain and maintain a DoD clearance.
  • U.S. Citizenship required.
Responsibilities
  • Model/component integration into large scale simulation; GUI, analysis tools, and various kinds of automation (build, test, etc.) development and maintenance.
  • Duties include design/architecture contribution, capability implementation, testing, and bug/issue resolution.
  • Significant interaction with other TSC radar system and modeling & simulation engineers as part of the job.
  • Expected travel (up to 5%) will be to Navy facilities around the Washington, DC area. Farther travel is irregular.
  • Assigned tasking will be at both individual and team levels.
  • Porting code between Windows/Linux.
Desired Qualifications
  • Skill in Qt and Microsoft Visual Studio.
  • Windows and Linux environments.

About the company

TSC designs and builds digital customer experience solutions to help brands improve their relationships with consumers. The agency identifies friction points through customer journey mapping and usability testing, then develops and tests digital tools to solve these specific problems. As a member of the Sitel Group, TSC distinguishes itself by combining the agility of a specialized agency with the massive global reach and resources of a parent company spanning 140 countries. Its goal is to drive business growth by replacing frustrating brand interactions with digital experiences that make customers happier.

Company Size

201-500

Company Stage

N/A

Total Funding

N/A

Headquarters

Paris, France

Founded

2011

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Simplify Jobs

Simplify's Take

What believers are saying

  • TSC's July 2025 and January 2026 profiles still show active hiring and operations.
  • Partnerships like Zaion added AI callbots, strengthening automation offerings for 2026 prospects.
  • Foundever's August 2026 recapitalization extended maturities to 2030-2031, reducing near-term financial stress.

What critics are saying

  • Foundever cut nearly $900 million debt on August 17, 2026; balance-sheet pressure persists.
  • Laurent Uberti and Olivier Camino exited July 31, 2026, creating leadership uncertainty.
  • Foundever could fold TSC into broader delivery, erasing the TSC brand entirely.

What makes TSC unique

  • TSC combines CX strategy, design, and build for digital channels, not pure consulting.
  • The agency specializes in chatbots, social media, and self-service, matching digital-first brands.
  • Its Foundever parent gives access to global CX operations and enterprise accounts.

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Benefits

Health Insurance

401(k) Company Match

Flexible Work Hours

Remote Work Options

Paid Vacation

Tuition Reimbursement

INACTIVE