Associate – Creator Operations

WHY NEW ENGEN? 

At New Engen, we help brands grow—not just bigger, but smarter. We’re a digital marketing agency built to drive meaningful impact across the entire customer journey, blending media, creative, analytics, influencer, and retail strategies into performance-driven campaigns.

Some clients partner with us through long-term agency relationships. Others tap into specialized solutions—like Donut Studios, our in-house creative studio for platform-native and short-form content, or Acorn Creator Suite, our influencer marketing solution built for retail impact. While each solution brings its own focus and flavor, they’re all part of how we deliver for our clients, together, as one team.

We’re a collaborative group of strategists, creatives, analysts, and makers who are all in on helping brands—and each other—thrive. We work hard, stay humble, and build with purpose.

WHAT YOU'LL DO 

As an Associate, Creator Operations, you’ll play an important role in bringing influencer marketing campaigns to life. Working alongside our Creator Operations and Client Engagement teams, you’ll help identify and recruit creators, coordinate campaign logistics, and ensure content is delivered accurately and on time.

This is a great opportunity for someone who is highly organized, detail-oriented, and excited to build a career in influencer marketing. You’ll gain hands-on experience working with creators, supporting campaigns for leading brands, and learning the operational side of the creator economy.

Support Creator Sourcing & Recruitment

Research and identify creators who align with campaign objectives, target audiences, and brand requirements. Support creator outreach, recruitment, and onboarding for influencer marketing campaigns. Maintain accurate creator information and help build a strong, diverse network of creator partners.

Coordinate Creator Communications

Serve as a point of contact for creators throughout various stages of the campaign lifecycle. Communicate campaign expectations, timelines, deliverables, and next steps clearly and professionally. Support creator negotiations, contracting, and coordination of campaign requirements. Help troubleshoot questions or challenges, escalating more complex issues to senior team members when appropriate.

Track Campaign Execution & Content Delivery

Monitor creator participation, campaign timelines, and content deliverables to ensure projects stay on track. Review creator-submitted content for alignment with campaign briefs, brand guidelines, and contractual requirements. Coordinate content revisions, approvals, and final deliverables with creators and internal stakeholders.Proactively identify potential delays or issues and communicate updates to the appropriate team members.

Maintain Operational Accuracy

Keep creator records, campaign documentation, contracts, and deliverable trackers organized and up to date. Support administrative and operational workflows that enable campaigns to run efficiently. Help ensure creator obligations, deadlines, and campaign requirements are accurately documented and fulfilled.

Collaborate & Grow

Partner with Creator Operations, Client Engagement, and other cross-functional teams to support successful campaign execution. Contribute ideas to improve team workflows, processes, and the overall creator experience. Stay curious about emerging social media platforms, creator trends, and the evolving influencer marketing landscape.

WHAT YOU BRING

•  0–2 years of experience in influencer marketing, social media, digital marketing, project coordination, or a related field. Relevant internships and hands-on experience are welcome.
• Strong organizational skills and attention to detail, with the ability to manage multiple tasks, deadlines, and priorities simultaneously.
• Excellent written and verbal communication skills, with confidence interacting professionally with creators and internal stakeholders.
• Familiarity with major social media platforms, including Instagram, TikTok, and YouTube, and an interest in the creator economy.
• Comfort working with spreadsheets, shared documents, and digital tools to organize information and track progress.
• A proactive, solutions-oriented mindset and willingness to ask questions, learn quickly, and take ownership of assigned responsibilities.
• Ability to collaborate effectively in a fast-paced, team-oriented environment.
• A genuine interest in influencer marketing, creator partnerships, and helping brands connect with audiences through engaging content.
• Location: This is a hybrid role requiring in-office work 2-3x per week in either Northwest Arkansas.

PERKS & BENEFITS

• Remote or hybrid work environment with flexible hours
• Unlimited PTO + company holidays
• Comprehensive medical, dental, vision, and disability coverage
• Life & AD&D insurance
• 401(k) with company match
• Paid parental leave & family support
• Pet care perks & insurance
• Learning & career development programs
• Commuter & transit benefits
• Exclusive employee discounts

Salary Range: $45,000 - $50,000 USD annually