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Concentrix

Global BPO offering customer engagement services

Digital Content Designer - Multiple Teams

Graphic DesignConfirmed live in the last 24 hours
Full-timeSofia, BulgariaNo salary listed

About the Job

Requirements

  • Demonstrate excellence in digital and eCommerce design through a strong portfolio.
  • Have advanced proficiency in Figma, Adobe Photoshop, and Adobe Illustrator.
  • Have demonstrated experience creating conversion-focused digital content within a Direct-to-Consumer eCommerce environment.
  • Understand customer journeys, user behavior, and digital best practices.
  • Have skills in typography, layout, composition, and visual hierarchy.
  • Have experience working within design systems and brand guidelines.
  • Have experience creating conversion-focused digital content for eCommerce platforms, marketplaces, or online retailers.
  • Have strong attention to detail and the ability to maintain high-quality standards.
  • Have organizational and time-management skills and the ability to manage multiple projects simultaneously.
  • Have English proficiency at C1 level and the ability to communicate and collaborate effectively.
  • Have experience with Microsoft Office or Google Workspace.
  • Have experience using Digital Asset Management platforms.
  • Applicants must currently be based in Bulgaria and have the legal right to work in the country.

Responsibilities

  • Design homepage hero banners, promotional graphics, and campaign creative to drive engagement and conversion.
  • Create and maintain landing pages within established website design systems.
  • Develop seasonal campaigns, product launch content, and promotional web experiences.
  • Produce product feature graphics, buying guides, comparison pages, and other conversion-focused website assets.
  • Optimize creative assets for desktop and mobile experiences, ensuring consistency across devices and platforms.
  • Create digital assets for online retailer partners, including Amazon A+ Content, Amazon Brand Store pages, enhanced product imagery, feature and benefit graphics, lifestyle imagery compositions, retail-specific product graphics, and seasonal campaigns.
  • Adapt, resize, and version creative assets across multiple formats and channels.
  • Localize creative for EMEA markets while maintaining brand consistency.
  • Prepare web-optimized imagery.
  • Maintain organized asset libraries.
  • Work within existing design systems, templates, and brand guidelines.
  • Ensure consistency across all channels.
  • Apply accessibility best practices, including WCAG and ADA standards.
  • Ensure appropriate color contrast, readability, and inclusive design principles.
  • Create responsive layouts optimized for a variety of devices and screen sizes.
  • Proof and review artwork before publication.
  • Conduct quality assurance checks to ensure accuracy, consistency, and brand compliance.

Desired Qualifications

  • Experience creating Amazon A+ Content, Amazon Brand Store pages, and Amazon PDP imagery.
  • Familiarity with Asana or similar project management tools.
  • Experience working with Content Management Systems.
  • Knowledge of accessibility standards and inclusive design practices, including WCAG and ADA.
  • Experience supporting international markets.
  • Familiarity with AI-powered creative and productivity tools.
  • Experience with Adobe After Effects.

About the Company

Concentrix

Global BPO offering customer engagement services

Concentrix provides global technology and BPO services, helping recognized brands grow and run operations more efficiently through end-to-end solutions that include customer engagement, digital transformation, and IT services. It leverages AI, APIs, and advanced analytics to tailor offerings and act as a seamless extension of each client, delivering consistent experiences across regions. Its differentiators are large-scale, technology-enabled capabilities, data-driven insights, and sector-specific expertise that enable integrated, customized solutions. The company aims to help clients achieve strategic goals by accelerating digital transformation and improving customer interactions with reliable, globally consistent service.

Company size
10,001+
Company stage
IPO
Headquarters
Newark, CA
Founded
1969

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